Shottenkirk Honda of Cartersville - Service Center

The staff treats you and your vehicle like it’s their own. They will advise you of problem(s) before repair. This shop is a great place to take your vehicle when you need it taken care of in a timely man own. They will advise you of problem(s) before repair. This shop is a great place to take your vehicle when you need it taken care of in a timely manner. Thank you!!! More

Took my 2019 Civic in for a recall to replace the Fuel Pump. On the way home, stopped to fill up on gas. When I did, 2 warning messages appeared. One said that the fuel level could not be read. The other Pump. On the way home, stopped to fill up on gas. When I did, 2 warning messages appeared. One said that the fuel level could not be read. The other was an Emissions warning. Had to drive back and have them correct a fuel float problem. Sort of ate up the day for me. More

I continue to be impressed with this dealership, especially the service department and Service Manager Tyler Bone. Yesterday Mary Aikens took my Honda Ridgeline in for service and she was super. I especially the service department and Service Manager Tyler Bone. Yesterday Mary Aikens took my Honda Ridgeline in for service and she was super. I have never been inside that dealership without Tyler Bone spotting me and greeting me with his warm sincere smile. More

Great staff very knowledgeable. The service department is very clean and organized. Always treated kindly by staff. very clean and organized. Always treated kindly by staff. More

Everything was taken care a of and well reviews with me before I left. Total satisfaction before I left. Total satisfaction More

Please with all serviceThis is the only department I'll Please with all service This is the only department I'll use. Just wish it was closer to home. Please with all service This is the only department I'll use. Just wish it was closer to home. More

Had a recall on my Ridgeline for the fuel pump. Afterwards the Inside of my truck stunk like gasoline. Took me 3 days and lots of cleaning to get the smell out. Plus the tech didn't reinstall rear Afterwards the Inside of my truck stunk like gasoline. Took me 3 days and lots of cleaning to get the smell out. Plus the tech didn't reinstall rear trim under backseat. And they broke the left rear seat belt plastic relief (yes, it's an aftermarket part but they still broke it and I need to replace it.) Also they tried to align the truck but it still drifts to the right. Wasted $100 on an alignment that did nothing. Service writers were very nice but the techs failed at their job. This was not a good experience. More

Same day in and out other sales people entertained us making experience go a lot quicker. making experience go a lot quicker. More

John was super nice and communicative. The waiting area spaces are always clean and have amenities. An oil change here is way cheaper than at Hyundai. I always get great service here! spaces are always clean and have amenities. An oil change here is way cheaper than at Hyundai. I always get great service here! More

The service department is great writers are all great. This 15 word minimum for this survey is just stupid. Again Shottenkirk was great This 15 word minimum for this survey is just stupid. Again Shottenkirk was great More