Shottenkirk Honda of Cartersville - Service Center

The service staff were courteous and professional. The wait time was very reasonable considering all of the vehicles that were being serviced at the time. wait time was very reasonable considering all of the vehicles that were being serviced at the time. More

First class experience - excellent communication and commitment to service from Emily and the whole team - friendly, warm and honest folks that consistently deliver great service commitment to service from Emily and the whole team - friendly, warm and honest folks that consistently deliver great service More

The service was great. The waiting area is spacious and clean. We had an appointment but once we got there they said they were running behind. We still didn’t have a long wait. clean. We had an appointment but once we got there they said they were running behind. We still didn’t have a long wait. More

Speedy, professional, welcoming. Thank you to all! My last 7 or so Honda’s have been fully serviced here and have been reliable, a pleasure to drive and always havd great trade in. Highly recommend. last 7 or so Honda’s have been fully serviced here and have been reliable, a pleasure to drive and always havd great trade in. Highly recommend. More

My service was excellent! Angie did a wonderful job communicating and explaining issues and procedures. I am very pleased with the car's performance after the 100,000 mile service. Washing and cleani communicating and explaining issues and procedures. I am very pleased with the car's performance after the 100,000 mile service. Washing and cleaning the car was an added bonus. The service technicians did a fantastic job, as well. I was also very pleased that a loaner car was provided for me. I have been a happy customer since 2011 and will continue! Thanks! Claire Dunn More

The people in Shottenkirk’s Service Department are always friendly, prompt and honest. They keep the customer informed every step of the way. No ugly surprises or twisting of facts to make a buck. AND the se friendly, prompt and honest. They keep the customer informed every step of the way. No ugly surprises or twisting of facts to make a buck. AND the services are always well done and trustworthy. More

I was Not pleased that I had to wait for 90 minutes for an express oil change with an appt. if I had known it was going to take that long I would have left and come back. They knew I was waiting on my car an express oil change with an appt. if I had known it was going to take that long I would have left and come back. They knew I was waiting on my car and never said it would take and hour and a half. More

Excellent, friendly service. Highly recommend the dealership and its service department. The service department people I dealt with were committed to making a difficult situation right. dealership and its service department. The service department people I dealt with were committed to making a difficult situation right. More

The service department is always great. The atmosphere is positive and enjoyable to be there. The waiting room is clean and inviting. The service people tell you what is going to happen and keep you in the l positive and enjoyable to be there. The waiting room is clean and inviting. The service people tell you what is going to happen and keep you in the loop, while your car is being serviced. More

We always feel well taken care of at Shottenkirk Honda. We receive excellent service in a timely manner. The service department is friendly and professional. We receive excellent service in a timely manner. The service department is friendly and professional. More