Shottenkirk Honda of Cartersville - Service Center

Very quick and friendly service. I was told it would take 2 hours and my car was ready in 45 minutes. Mary was quick to order the part and keep me updated. 2 hours and my car was ready in 45 minutes. Mary was quick to order the part and keep me updated. More

Received excellent service from my service rep Chris Csercsics. He was very courteous and kept me informed throughout. The oil change coupon is a great value. Thanks! Csercsics. He was very courteous and kept me informed throughout. The oil change coupon is a great value. Thanks! More

Great customer service from drop off to pick up. They made sure my vehicle was taken care of, and made sure I wasn't overcharged. made sure my vehicle was taken care of, and made sure I wasn't overcharged. More

We had a fantastic experience with this dealership. Service was quick and, the staff was amazing. Will definitely be recommending to family and friends. Keep up the great work guy's. Service was quick and, the staff was amazing. Will definitely be recommending to family and friends. Keep up the great work guy's. More

Chris was great and went above and beyond and exceeded my expectations. I was worried when I had an issue with my car and he picked up what was wrong and knew how to fix it right away. expectations. I was worried when I had an issue with my car and he picked up what was wrong and knew how to fix it right away. More

John at the service desk was helpful and considerate.The John at the service desk was helpful and considerate. The price for a new tire was comparable to local competition and it was quickly done.. John at the service desk was helpful and considerate. The price for a new tire was comparable to local competition and it was quickly done.. More

I waited 2.5 hours for my tires to be rotated and a "free" car wash and vacuum I was sent for my birthday. Total waste of my time, the same bugs were on the front of my car when I left, as when I arri "free" car wash and vacuum I was sent for my birthday. Total waste of my time, the same bugs were on the front of my car when I left, as when I arrived. The same handprint was on my window when I left, that was their when I arrived. It was just not done well or almost not at all and a complete waste of my time. I was quoted an hour and a half, I gave them an extra HOUR to complete the task. At the 2.5 hour mark, I very politely said I'm not mad, but I want my car back no matter what was completed on it. They then realize my key was already back on the hook inside. Just poor service overall. I won't be back to their service department. More

I have always been happy with the service from Shottenkirk. This was not different. I was kept informed and the issue resolved. The waiting area is comfortable and clean. I have been buying and Shottenkirk. This was not different. I was kept informed and the issue resolved. The waiting area is comfortable and clean. I have been buying and servicing Honda cars for many years and would recommend them to anyone wanting a quality vehicle and service. Thanks Honda! More

I had called about the time but was told differently when I got there , but that was ok it still went quickly amd got tires rotated and oil change She was informative and helpful and knowledgeable , no pro I got there , but that was ok it still went quickly amd got tires rotated and oil change She was informative and helpful and knowledgeable , no problem More

Service is always great and the staff is very friendly and efficient. If you’re waiting on your car, they keep you posted on how long it will take and they have a comfortable and clean place to wait. and efficient. If you’re waiting on your car, they keep you posted on how long it will take and they have a comfortable and clean place to wait. More