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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,126 Reviews

4,126 Reviews of Shottenkirk Honda of Cartersville - Service Center

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August 30, 2021

Thank you for great and friendly service.Customer service was wonderful. The wait time was a little too long but I was very satisfied with my service. The price is a little high they charge me $45 to get a n More

by SUMMETTKBROWN08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
August 30, 2021

The projected duration was within 2 minutes of what I was advised when I pulled up. Its nice that they offer to drive you someplace, but that really only makes sense if it is going to take more than an hour More

by DCAUFFIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
August 30, 2021

I had a great experience. On time. Polite. No cost to me under the service plan. Even had coffee and breakfast. All in all it was a great experience. I will be back!!! More

by daniel.barron89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
August 30, 2021

I called and made the first available appointment that I could. They had an opening in 30 minutes. It took them about an hour to change my oil and rotate my tires. While rotating my tires they discover a na More

by MACKEYJ09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
August 28, 2021

The appointment for regular maintenance was easy to schedule before a trip. It was explained what would be done and I was told approximately how long it would take to complete. All things went as pla More

by RICKBROWN1000
Recommend Dealer
Yes
Employees Worked With
Angie Angell
August 27, 2021

I went in for routine service and was met at the entrance to the service department. I had an appointment and they were on time and got me out of the door as promised. It was an excellent visit More

by UGAFAN30121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
August 27, 2021

Service department was excellent, Service advisor was helpful and professional. I was given prompt attention and Service was fast and on time. I highly recommend this service department for anyone needin More

by jefuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Atkins - 5 Stars - Excellent
August 27, 2021

It was easy to schedule my service appointment. My repairs were completed in a reasonable amount of time. I trust the mechanic, Brian. He has worked on my car many times before. More

by 1ddct1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Angie Angell
August 26, 2021

Getting my car repaired was a simple process. Everyone I spoke to from my initial call to picking up my vehicle was great. I’ll definitely be using Shottenkirk again. More

by JOSEPH.MCWHORTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Keri Bennett
August 26, 2021

Great experience! Always friendly and fast. I would definitely recommend for both purchase and service. They do not perform work that is not needed at the time of service. More

by JDEEMS0
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
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