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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,104 Reviews

4,104 Reviews of Shottenkirk Honda of Cartersville - Service Center

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August 12, 2021

Excellent service always! Clear of expectations of completion times and the service quality is always the highest as expected. The online service program works very good! More

by LEE.ROBERTSON2628
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
August 12, 2021

Top notch! Made a wrong right!! Listened! Came through!! Went the extra mile!! Accommodated!! Received follow up call asking only about how the vehicle was operating. Thoughtful! Kept me updated throughout More

by MICHELLENOREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
August 12, 2021

Excellent service anytime you go whiteout appointment for service , manager Tyler Bone and his team members will help and excellent service so thanks for good job More

by VAPS1217
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

My CRV was low on freon, I called and the service department said to bring it in at my convenience. I took it in and they had it fixed and back to me while I waited. Great service More

by djones3154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis
August 11, 2021

They were very kind and welcoming at this dealership. Chris Csercsics was my service advisor and he was amazing. He never once talked down to me as the obvious daughter in the situation, he made sure to More

by Cuccia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Csercsics
August 11, 2021

Nice waiting area and friendly employees. Two hours plus is a little long for an oil change, tire rotation, and car wash. Otherwise, a good experience. More

by LFCJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
August 11, 2021

We actually weren’t there… our collision shop took our vehicle to make sure everything was done correctly as Honda would like it.. You recommended the collision shop.. More

by DPYK2001
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
August 11, 2021

They did a great job and we very much appreciate it very much! We will be back soon I’m sure!! Thank you so much More

by STEPHANIEBELL2228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
August 10, 2021

Great, fast and prompt customer service, as well as good pricing for car service. I live in Atlanta and was referred by my daughter who lives in Cartersville. More

by ERMAKEBJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
August 10, 2021

John took good care of me this go around and I was real pleased with the service and interactions we had. He and Mike made sure everything was right. Very pleasant experience. Need to get John’s name ad More

by ROBERTTMILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Heaton, and Mike (service tech)
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