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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,101 Reviews

4,101 Reviews of Shottenkirk Honda of Cartersville - Service Center

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August 11, 2021

They were very kind and welcoming at this dealership. Chris Csercsics was my service advisor and he was amazing. He never once talked down to me as the obvious daughter in the situation, he made sure to More

by Cuccia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Csercsics
August 11, 2021

Nice waiting area and friendly employees. Two hours plus is a little long for an oil change, tire rotation, and car wash. Otherwise, a good experience. More

by LFCJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
August 11, 2021

We actually weren’t there… our collision shop took our vehicle to make sure everything was done correctly as Honda would like it.. You recommended the collision shop.. More

by DPYK2001
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
August 11, 2021

They did a great job and we very much appreciate it very much! We will be back soon I’m sure!! Thank you so much More

by STEPHANIEBELL2228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
August 11, 2021

My CRV was low on freon, I called and the service department said to bring it in at my convenience. I took it in and they had it fixed and back to me while I waited. Great service More

by djones3154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis
August 10, 2021

Great, fast and prompt customer service, as well as good pricing for car service. I live in Atlanta and was referred by my daughter who lives in Cartersville. More

by ERMAKEBJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
August 10, 2021

John took good care of me this go around and I was real pleased with the service and interactions we had. He and Mike made sure everything was right. Very pleasant experience. Need to get John’s name ad More

by ROBERTTMILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Heaton, and Mike (service tech)
August 10, 2021

I hope definitely recommend this dealership to my family and friends. They have always done everything to make sure our visits are a positive experience. More

by THESHARPTONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
August 09, 2021

Would recommend this place. They don't try to get you to pay for services that are not needed. Keri is the best. It only took 20 mins as opposed to and hour and a half like I was told originally. More

by april taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
August 09, 2021

In and out a lot sooner than they made it seem like I would be. John was very friendly and did not try to pressure me into getting other work done on my car. More

by randid92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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