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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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August 10, 2021

John took good care of me this go around and I was real pleased with the service and interactions we had. He and Mike made sure everything was right. Very pleasant experience. Need to get John’s name ad More

by ROBERTTMILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Heaton, and Mike (service tech)
August 10, 2021

I hope definitely recommend this dealership to my family and friends. They have always done everything to make sure our visits are a positive experience. More

by THESHARPTONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
August 09, 2021

Would recommend this place. They don't try to get you to pay for services that are not needed. Keri is the best. It only took 20 mins as opposed to and hour and a half like I was told originally. More

by april taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
August 09, 2021

In and out a lot sooner than they made it seem like I would be. John was very friendly and did not try to pressure me into getting other work done on my car. More

by randid92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
August 09, 2021

Angel was great to work with and super helpful. The service was super fast and they even provided a loaner car while mine was being serviced. More

by HOPEELIZABETHJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
August 08, 2021

I needed a second key for my Honda Accord. I lost one of the original keys that came with the car. Parts and service were fast and friendly. More

by MARGIEDELUISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Keri Bennett
August 07, 2021

I was not pleased with my experience this time. I was told to get services done that had already been done to my car. If the tech or anyone would have actually looked at my car they would have seen that More

by HWHIT1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mary
August 06, 2021

This was our first experience with the Shottenkirk service department. Everyone was extremely friendly and helpful. They took care of our issue quickly and let me know what was happening throughout More

by NIC792
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Csercsics
August 06, 2021

Service Dept. Rep was very helpful and friendly. Made sure that vehicle was taken care off in a timely matter. Thank you for helping me with my vehicle. More

by AH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
August 05, 2021

I was on a rode trip from Colorado tp Florida. In Mousouri the check engine would come off and on. When I was in GA., i blinked and I had to pull over and shut of suv. I pulled in to town and Shotten More

by Wayne A Medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis, Angie Angell
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