Shottenkirk Honda of Cartersville - Service Center

Early Saturday wait was long, even with an appointment - it was 2 hours from drop off (was early) to car ready to go for oil change and rotation. it was 2 hours from drop off (was early) to car ready to go for oil change and rotation. More

Shottenkirk will definitely be the only dealership we'll go to. They are very polite and professional. We appreciate everything, from helping us to find the perfect vehicle for us, getting us a great deal, go to. They are very polite and professional. We appreciate everything, from helping us to find the perfect vehicle for us, getting us a great deal, and then for the service. In which is always great!! Thanks again!! More

Excellent dealership. Clean friendly honest will never buy a car anywhere else. There is a closer Honda dealer but we chose to drive the extra miles to come there buy a car anywhere else. There is a closer Honda dealer but we chose to drive the extra miles to come there More

Fast service for oil change although the lady that called me when my car was done had absolutely nothing to say except here are your keys & have a good day....i thought that was odd......no feedback whatsoev me when my car was done had absolutely nothing to say except here are your keys & have a good day....i thought that was odd......no feedback whatsoever? More

Angie was great! Wait time was minimal. I would recommend them to anyone. I don’t go anywhere else. I have complete faith in them recommend them to anyone. I don’t go anywhere else. I have complete faith in them More

Everything went smoothly. There were no unexpected issues or delays. Everyone was friendly and helpful and the waiting area was useful and pleasant. Thank you. or delays. Everyone was friendly and helpful and the waiting area was useful and pleasant. Thank you. More

Always super clean and airy. Toilets are great too, Love the coffee station The service lady was very pleasant and appeared to know the car and all its computer frills. She was efficient too the coffee station The service lady was very pleasant and appeared to know the car and all its computer frills. She was efficient too More

I love having my car serviced at Shottenkirk. I won’t go anywhere else. The employees in the service department are awesome, especially Angie. She’s THE BOMB! anywhere else. The employees in the service department are awesome, especially Angie. She’s THE BOMB! More

I tried to contact the service manager prior to this review, got his voicemail left a message and no response. I had a fuel pump recall on my vehicle. After having the fuel pump installed I was told th review, got his voicemail left a message and no response. I had a fuel pump recall on my vehicle. After having the fuel pump installed I was told the vehicle might have a slight gas smell due to spilled fuel. Noooooo it was not slight I had to drive home in the rain with the windows down due to the strong headache making smell. I got home and opened all the doors to my vehicle and put a fan in my CRV and a hour later the smell was so strong in my garage I was afraid a spark would set it ablaze. I removed me vehicle from the garage removed the rear seats tp access the panel above the fuel pump and spent 15 minutes using degreaser and soap to remove gas from the tank and lip of the tank so I could safely park my vehicle back in my garage. This gas tank rinsing should have been taking care of by the dealership and should be and probably is protocol from Honda. Sooner or later this will cause a catastrophic fire and possibly death to some unfortunate family and sorry isn't gonna cover it. And making excuses for a unskilled technician doesn't work either. More

Quickly helped me get needed serviceAdded 10% discount Quickly helped me get needed service Added 10% discount for medical personnel Called me with updates thru out the day. Angie is always wonderful t Quickly helped me get needed service Added 10% discount for medical personnel Called me with updates thru out the day. Angie is always wonderful to this repeat customer. More