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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,115 Reviews

4,115 Reviews of Shottenkirk Honda of Cartersville - Service Center

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July 28, 2021

Waiting so long on an express oil change with an advance appointment. It took two hours for my first service. It should not take that long with an appointment. More

by Jhelton4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Bone
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

I have had both of my Honda serviced at Shottenkirk now for several years and have found their service team to be excellent and quite professional More

by HALWOODSSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis
July 27, 2021

Keri was so nice! She explained every service and cost and was very patient. Loved coming to this location (just moved). They took good care of my car! More

by ELIZABETH B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
July 26, 2021

Hi, Look at the time stamp on my oil change and rotation. I had an appointment, and it took way too long. Customers who came in after me, left way before me. I was the last person there. So sad! More

by cgawildflower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Bearden
July 26, 2021

Shottenkirk will definitely be the only dealership we'll go to. They are very polite and professional. We appreciate everything, from helping us to find the perfect vehicle for us, getting us a great deal, More

by MRSCYNTHIALADAMS701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis
July 26, 2021

Early Saturday wait was long, even with an appointment - it was 2 hours from drop off (was early) to car ready to go for oil change and rotation. More

by Carley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Keri Bennett
July 25, 2021

Excellent dealership. Clean friendly honest will never buy a car anywhere else. There is a closer Honda dealer but we chose to drive the extra miles to come there More

by DFRM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
July 24, 2021

Fast service for oil change although the lady that called me when my car was done had absolutely nothing to say except here are your keys & have a good day....i thought that was odd......no feedback whatsoev More

by KELLEY.BROADDUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Akins
July 23, 2021

Angie was great! Wait time was minimal. I would recommend them to anyone. I don’t go anywhere else. I have complete faith in them More

by MGRUEHL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
July 22, 2021

Everything went smoothly. There were no unexpected issues or delays. Everyone was friendly and helpful and the waiting area was useful and pleasant. Thank you. More

by billupdike
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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