Shottenkirk Honda of Cartersville - Service Center

My car drives like a dream now that I let Shottenkirk Honda of Cartersville do a bumper to bumper inspection on it! The service department truly deserves an award for their outstanding customer service a Honda of Cartersville do a bumper to bumper inspection on it! The service department truly deserves an award for their outstanding customer service and great attitude!! More

The service department was great. They were nice and kept us updated on the tire repair while we waited. Service was fast, and we were glad we took advantage of the tire warrenty. kept us updated on the tire repair while we waited. Service was fast, and we were glad we took advantage of the tire warrenty. More

This was my first visit to this dealership since moving to the area. I have always used Honda for the maintenance of my Accord. I was pleased with the customer service provided by John Heaton. The deale to the area. I have always used Honda for the maintenance of my Accord. I was pleased with the customer service provided by John Heaton. The dealership was clean, professional and took good care of my vehicle. More

I had a truly delightful experience and John Heaton was a pleasure to work with. My service needs were met in a timely manner and I will return for all my future needs. pleasure to work with. My service needs were met in a timely manner and I will return for all my future needs. More

I was pleased with the service and glad you allowed me to make sure everything was done the way it should be. The last time I was there, something was left not tighter up on my car. I had to get someone el make sure everything was done the way it should be. The last time I was there, something was left not tighter up on my car. I had to get someone else to fix it back. But you proved you can be trusted again. I will continue to use your shop for my car maintenance. I appreciate you take pride in taking care of your customers. More

Great service!! Fast, polite, and professional! It only took an hour from start to finish! Thank you! Everyone is always so pleasant and helpful! Thank you! took an hour from start to finish! Thank you! Everyone is always so pleasant and helpful! Thank you! More

Great experience with Shottenkirk Honda. My Odyssey had multiple recalls due and all were completed quickly and efficiently. I was not able to stay at the dealership, a shuttle was arranged and I was able multiple recalls due and all were completed quickly and efficiently. I was not able to stay at the dealership, a shuttle was arranged and I was able to wait at my home which allowed for a more productive day. I am impressed by the professionalism of all the associates I worked with. I will definitely be returning for future Honda maintenance needs. More

Friendly-helpful staff! Easy to get an appointment and always ready to help with your concerns! The service area is very clean and welcoming! Great place! always ready to help with your concerns! The service area is very clean and welcoming! Great place! More

Your service staff is not very friendly. Shottenkirk use to top off fluids I was told that you only change fluids and does not top them off even if low. Why? to top off fluids I was told that you only change fluids and does not top them off even if low. Why? More

There are not enough good things I can say about this service department. No one ever wants to hear, you need a new transmission, but if you do, I hope you hear it at Shottenkirk. The entire process wa service department. No one ever wants to hear, you need a new transmission, but if you do, I hope you hear it at Shottenkirk. The entire process was completely painless and fast! Kerri kept us updated at all times and treated us like we were her favorite customers. We have had very bad experiences at other dealerships, but this one restored our faith in service departments. More