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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,117 Reviews

4,117 Reviews of Shottenkirk Honda of Cartersville - Service Center

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February 23, 2021

I made an appointment online. The Shattenkirk employee told me that my appointment doesn't exist and usually online appointments don't register in their system. I waited 2 hours for an oil change. More

by ARMADO.ROMERO
Recommend Dealer
No
Employees Worked With
don't remember his name
February 23, 2021

The attendees were great. The manager Tyler, not so much. It's hard to find polite words about him. Why is it so difficult to put a remote start on an already capable Honda at Schottenkirk but only t More

by IAMADAMWESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Bone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Give Carrie a raise.
February 22, 2021

Angie always takes care of my car! The loaner vehicle was awesome as I was able to commute to work while my car was being serviced. More

by DEBRANIERLING
Customer Service
Recommend Dealer
Yes
Employees Worked With
Angie Angell
February 22, 2021

Service department was excellent as always. Many thanks for their attentiveness to ensure our vehicle is safe. I highly recommend visiting them with your Honda service needs. More

by TOMMY.JAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis
February 22, 2021

The service advisor are pleasant and knowledgable and the waiting area is comfortable and bright. I particularly like having the service advisor go over in detail the results of the multi-point inspection. More

by BILLHENRY40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Heaton [five stars!], Angie Angell, Bernie Black
February 22, 2021

Good customer service. The lady I spoke with was very nice and let me pay on the phone and pice up later. It was very convenient!! More

by BELEWJASMAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Tori Brady, Keri Bennett
February 22, 2021

Service repair does a great job! John Heaton is easy to understand, thorough when explaining car issues, and takes time to spend going over what all is needed to ensure my car is safe for driving. More

by KARENDUCOTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Heaton
February 19, 2021

Paid for a service I didn’t get, then when I returned, more issues from service team happen.. never a 1 service issue, always takes multiple service to fix things More

by SCOTTBEYKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
February 19, 2021

John Heaton was the young man who waited on me. He was very helpful, friendly and on the job ready to answer all my questions More

by MIMIBURROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Heaton
February 18, 2021

Awesome and quick service! Very friendly staff! Would not have my car serviced anywhere else!! Tyler Bone is especially helpful from walk in to walk out! More

by J.WHORTON66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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