Shottenkirk Honda of Cartersville - Service Center

I was in the area and it was time for an oil change/ rotation (and, maybe more. I don’t keep up with the service because the Shottenkirk Team does!). They worked me in and gave me a ride to donate bloo rotation (and, maybe more. I don’t keep up with the service because the Shottenkirk Team does!). They worked me in and gave me a ride to donate blood ... and then picked me up when I was done and had my car ready to go! This Team works with people to optimize solutions. Angie rang me to talk through options (my tires will need replacing next oil change) and already started me thinking options for when that time comes. This Team is why I keep coming back, and, because of them, my 2011 with almost 200K miles looks and runs like new. Thanks again to Tyler and the Team for another excellent experience! More

I made an appointment online. The Shattenkirk employee told me that my appointment doesn't exist and usually online appointments don't register in their system. I waited 2 hours for an oil change. told me that my appointment doesn't exist and usually online appointments don't register in their system. I waited 2 hours for an oil change. More

The attendees were great. The manager Tyler, not so much. It's hard to find polite words about him. Why is it so difficult to put a remote start on an already capable Honda at Schottenkirk but only t much. It's hard to find polite words about him. Why is it so difficult to put a remote start on an already capable Honda at Schottenkirk but only takes 30 minutes at heritage in Rome?. Only positive star is because of the attendees. More

Angie always takes care of my car! The loaner vehicle was awesome as I was able to commute to work while my car was being serviced. awesome as I was able to commute to work while my car was being serviced. More

Service department was excellent as always. Many thanks for their attentiveness to ensure our vehicle is safe. I highly recommend visiting them with your Honda service needs. for their attentiveness to ensure our vehicle is safe. I highly recommend visiting them with your Honda service needs. More

The service advisor are pleasant and knowledgable and the waiting area is comfortable and bright. I particularly like having the service advisor go over in detail the results of the multi-point inspection. waiting area is comfortable and bright. I particularly like having the service advisor go over in detail the results of the multi-point inspection. More

Good customer service. The lady I spoke with was very nice and let me pay on the phone and pice up later. It was very convenient!! nice and let me pay on the phone and pice up later. It was very convenient!! More

Service repair does a great job! John Heaton is easy to understand, thorough when explaining car issues, and takes time to spend going over what all is needed to ensure my car is safe for driving. understand, thorough when explaining car issues, and takes time to spend going over what all is needed to ensure my car is safe for driving. More

John Heaton was the young man who waited on me. He was very helpful, friendly and on the job ready to answer all my questions very helpful, friendly and on the job ready to answer all my questions More

Paid for a service I didn’t get, then when I returned, more issues from service team happen.. never a 1 service issue, always takes multiple service to fix things more issues from service team happen.. never a 1 service issue, always takes multiple service to fix things More