Shottenkirk Honda of Cartersville - Service Center

The service staff is very helpful and attentive. They offer suggestions, but are mindful of their clients input. The wait environment is open and comfortable. offer suggestions, but are mindful of their clients input. The wait environment is open and comfortable. More

Tyler Bone is a detriment to you company. In addition, I was told I needed a new Powersteering Rack. It was a lie. I went to other mechanics to be sure. It would have cost me $2900 if I had the work done at was told I needed a new Powersteering Rack. It was a lie. I went to other mechanics to be sure. It would have cost me $2900 if I had the work done at Shottenkirk. I trusted you. I bought the car there in 2010 and I only had you service it. Never again and when I wanted to speak with Tyler Bone about simply changing my email address and contact info, he said he was in a meeting the 3 times I tried to speak with him. The last time, he picked up the phone, hung up and then refused to answer claiming he was in a meeting again when I called back 30 seconds later after he disconnected me when the call was transferred to his office. I have little tolerance for liars. I will never bring my car back there, never purchase another Honda at your location, and I will be sure to tell everyone about my last experience with your store. Trust is everything. More

I was very pleased with Keri! She was helpful and friendly and I had some questions and she was able to answer them and with confidence which gave me comfort. friendly and I had some questions and she was able to answer them and with confidence which gave me comfort. More

I have thought the service at Shotttenkirk was top notch. It is always thorough and on time. The maintenance plans are always reasonable priced and available. It is always thorough and on time. The maintenance plans are always reasonable priced and available. More

Reasonable prices. Like the shuttle very convenient to drop off your car before work. Dealership is nicely kept My go to dealer for my Acura. drop off your car before work. Dealership is nicely kept My go to dealer for my Acura. More

Service is always prompt and thorough. Everyone is friendly and courteous. It's nice to be able to trust people, especially in todays world! You can have confidence in a dealership that does what it s friendly and courteous. It's nice to be able to trust people, especially in todays world! You can have confidence in a dealership that does what it says! More

Well, it was not one of my less expensive visits, but you did a good job and I have always been pleased with your service people. Thanks. Jim did a good job and I have always been pleased with your service people. Thanks. Jim More

Everyone at the dealership are always friendly and helpful. They informed me that it would take approximately one hour to complete the oil change and rotate the tires. The service was in fact complete helpful. They informed me that it would take approximately one hour to complete the oil change and rotate the tires. The service was in fact completed one hour. More

Emily was very knowledgeable, friendly and professional. The service work was completed on time and well done. The follow up description of the work completed and vehicle condition was excellent. The service work was completed on time and well done. The follow up description of the work completed and vehicle condition was excellent. More

Excellent staff really friendly and very helpful John is awesome explain everything to me great customer service just all around great People look foward to next trip awesome explain everything to me great customer service just all around great People look foward to next trip More