Shottenkirk Honda of Cartersville - Service Center

John was the service associate who assisted me; he was very attentive to my needs and explained clearly what alternatives I had. When the maintenance to my car was completed, John was very efficient in c very attentive to my needs and explained clearly what alternatives I had. When the maintenance to my car was completed, John was very efficient in completing the necessary paperwork, so that my checkout was done in a smooth and professional manner. More

I wouldn’t make an appointment and expect to be waiting on plus the assistant manager wanting to blame me for something that was clearly talked about when I purchased the vehicle on plus the assistant manager wanting to blame me for something that was clearly talked about when I purchased the vehicle More

Polite, pleasant, efficient, informative, no pressure. I appreciated my service rep’s approach and professionalism. He kept me informed and got me in and out there pretty quickly. appreciated my service rep’s approach and professionalism. He kept me informed and got me in and out there pretty quickly. More

Already wrote my review under the section, Add employees not listed. All was fine and even enjoyed visiting with my salesman, Jimmy, for the new Civic I purchased about a month ago. not listed. All was fine and even enjoyed visiting with my salesman, Jimmy, for the new Civic I purchased about a month ago. More

John was very informative and did a great job! He is awesome! Answered all my questions, and gave me an update while I was waiting. White glove treatment at its finest! awesome! Answered all my questions, and gave me an update while I was waiting. White glove treatment at its finest! More

They were great. Had an issue with time and they resolved it by shuttling me where I needed to be. They have been great every time. Will be back. it by shuttling me where I needed to be. They have been great every time. Will be back. More

I was pleased with everything during my visit. I did notice everyone waiting when I sat down was taken care of before me, so I’m happy they took customers in line as to when they arrived! I was very pl notice everyone waiting when I sat down was taken care of before me, so I’m happy they took customers in line as to when they arrived! I was very pleased with the sweet lady who checked me in and took my information. She was very professional. I will be doing business with your dealership with all my needs for my car and will also spread the word to other Honda owners! More

I was greeted promptly and cordially. I was told that my service would be complete in approximately one hour and it was completed as promised. Several suggestions were made for additional service but no pre service would be complete in approximately one hour and it was completed as promised. Several suggestions were made for additional service but no pressure was applied. More

Always have a good experience here. Wanted to give a special shout out to my advisor on 11/18/20, John Heaton. He was especially helpful! special shout out to my advisor on 11/18/20, John Heaton. He was especially helpful! More

So happy I chose this dealership, Everyone very So happy I chose this dealership, Everyone very professional thanks for the help from Darien Hall, Manny, And getting a little time to spend with Bob So happy I chose this dealership, Everyone very professional thanks for the help from Darien Hall, Manny, And getting a little time to spend with Bob. More