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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,106 Reviews

4,106 Reviews of Shottenkirk Honda of Cartersville - Service Center

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November 01, 2020

Angie -- the job required a lot of detail and some needed rework stayed with the work and re-work until everything worked just right! Angie stayed with it until it was finished! More

by WES7070
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angie Angell
October 31, 2020

The usual great service again. The rating site is making The usual great service again. The rating site is making me enter a minimum of twenty five words so this is running a bit long. More

by BOBBYROZIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
October 30, 2020

Do not like being Forced to write a comment. Will not fill our request following next service. Service was great until this. Adding words so I can reach the 25 required worded. Poor service survey. More

by LYNN.HORTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Tori Brady, Eric Staton
October 30, 2020

Always a great service at Shottenkirk . thanks for taking care of my 13 year old Honda. You have the best people servicing the best cars. More

by JED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Tori Brady, Eric Staton
October 30, 2020

Emily was extremely helpful and friendly as well. Wonderful experience! Thank you so much for the perfect service experience. Especially since it was my first ine More

by ALETAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
October 30, 2020

Waiting room "background" music was sooo loud I could not read. Must have been chosen by teenagers...music should be lower instead of blaring. Agravating... More

by BOBBIELOVESANIMALS
Recommend Dealer
Yes
Employees Worked With
Jimmy Orfe, Eric Staton
October 30, 2020

My windshield washer fluid dispenser was not working after I got home from an oil change. Also, there was liquid on my garage floor that was not water or wiper fluid. I had to take the vehicle back thre More

by MBLANK70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
October 29, 2020

Angie was great. High quality servicing. Although the work took longer than they expected, they held to their original quotation for the work. Great job! More

by BRIAN
Recommend Dealer
Yes
Employees Worked With
Angie Angell
October 29, 2020

Did my oilchange and now I have 2 big oil leak spots in my drive way which I'm still unable to get rid off. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie Angell
Oct 29, 2020 -

Shottenkirk Honda of Cartersville responded

Very sorry to hear this. I will have my guys come clean up the spots. What day is best for them to come? Richard Lewis 770-382-2282 Rlewis@shottenkirk.com

October 28, 2020

Love taking my Honda here! Staff is friendly and the service is always great! My car was taken on time and done in a timely matter. More

by LAUREN_KECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
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