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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,102 Reviews

4,102 Reviews of Shottenkirk Honda of Cartersville - Service Center

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September 22, 2020

Service was great. It was my first time here. Everyone was friendly and helpful. I will be using Shottenkirk Honda for all my service needs. More

by CAWCPAMTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
Sep 22, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you so much for sharing your experience with us! We always strive to provide excellent service for our customers and we are glad to hear that our dedication reflected that. We look forward to seeing you again at your next service appointment!

September 22, 2020

I Just had a great service all around and I do except to go back for more in the future for my next oil change or car More

by RYANCALDWELL1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Black, Mason Rigdon
September 22, 2020

Shottenkirk Honda of Cartersville gives the best service!! They always go above and beyond for us! I will only shop here from now on! Thanks! More

by HOLLYGALLEGOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hardy, Emily Lewis, Angie Angell, Tori Brady, Eric Staton
Sep 22, 2020 -

Shottenkirk Honda of Cartersville responded

Holly, Thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again!

September 21, 2020

Excellent! Thank you. I always appreciate the kindness and welcoming attitude I receive when I enter the shop for a service. I will be back. More

by CHADOATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing your experience with us. We appreciate your feedback!

September 21, 2020

Their service and attention to my needs was fantastic. I have had both of my cars serviced in the last two weeks and went as expected More

by HALWOODSSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis
Sep 22, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 21, 2020

Great customer experience at Shottenkirk of Cartersville has gone above & beyond to take care of us! Highly recommend this dealership — friendly crew and quality work! More

by JODYNJESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Sep 22, 2020 -

Shottenkirk Honda of Cartersville responded

Jody, Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs.

September 21, 2020

Great job from Shottenkirk, scheduling online was quick and easy. Oil change and a couple of recall items were handled in the time it took to cross the street and get a bite to eat. More

by JFARRIBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell, Eric Staton
Sep 22, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 18, 2020

Waited an extra 30 minutes while the paperwork was being “processed”. My truck sat in the breezeway ready to go for a long time until I asked if it was ready. More

by GUSNAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
September 18, 2020

Fast friendly service. Keep up the good work. Check in was prompt and my car was ready when they said it would be. The waiting area is clean and bright with lots of room to social distance. More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
September 18, 2020

Angie is a great customer service rep. I noticed she was busy but still took time to discuss issues with other customers. Kindness is very important to keep your business. Also, Emily was extremely ni More

by SANDFORD7210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis, Angie Angell
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