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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,115 Reviews

4,115 Reviews of Shottenkirk Honda of Cartersville - Service Center

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August 06, 2020

The most recent visit we had to Shottenkirk was for a service for my sons Honda Civic. Tyler Bone and the staff there were great and got the car fixed and ready to go very quickly. More

by UGAFAN30121
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
August 06, 2020

Fast and accurate with reasonable cost and detail. Angie was friendly, knowledgeable and a pleasure to work with. I wil be back soon for routine maintenance More

by EMORYJANIE
Recommend Dealer
Yes
Employees Worked With
Angie Angell
August 06, 2020

Service was fine, but they really need to actually clean and sanitize surfaces like the signs said they would. I was there for a couple of hours and not once were any of the high touch surfaces wiped down. More

by FOREHAND
Recommend Dealer
No
Employees Worked With
Whoever is in charge of decision making at the dealership, Angie Angell
Aug 06, 2020 -

Shottenkirk Honda of Cartersville responded

Sorry to hear this what you witnessed as this is not our policy. The staff is required to wear mask at all times in the front on the house at all times and we have 2 people that clean the surfaces every 30 minutes. I will look into why this didn't happen during your visit Thank you for letting me know. Richard Lewis Managing Partner

August 05, 2020

Professional & Courteous Service Department The service department was professional and courteous in every way. Although, my wait time was a little longer than usual, Eric made sure to keep me More

by BRANDY.JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis, Eric Staton
August 05, 2020

Tyler bone who I dealt with during my service in July 2020 was very helpful and professional. Made my experience very easy and hassle free. He went above and beyond what was required of him. Great experi More

by ECCRISLER1
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
August 04, 2020

Barely adequate service time promised was definitely not accurate. This is the third time that’s happened and this time was the worst by far... More

by STONEEAGLE1
Recommend Dealer
No
Employees Worked With
Angie Angell
August 04, 2020

Excellent service as usual. Quick service and always friendly. Shottenkirk doesn’t try to oversell or push useless service packages. I will continue to use them to service my CR-V and my future Honda’s. More

by 8135AK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
August 04, 2020

Great service and staff Once again, Emily Lewis did a great job of explaining the service options for my 2004 Honda Pilot (269,330 miles) to help it keep running for another More

by MMoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
August 04, 2020

Great customer service! Angie was a rock star. She thoroughly explained what service was needed on my 2017 CRV and the options available for the service. I have always fel More

by MITCH NORTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
August 03, 2020

I have been to Shottenkirk Honda a couple of times for service in the past year.I have been very pleased with the maintenance received there. More

by TEKLON2000
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
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