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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,145 Reviews

4,145 Reviews of Shottenkirk Honda of Cartersville - Service Center

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June 29, 2020

Very professional and courteous. The work was performed quickly and at a very high level. I will definitely continue to have my vehicles serviced at this dealership. More

by shawno1138
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2020

The Shottenkirk Honda is extremely courteous and efficient with business. They keep you informed and anticipate your needs. I trust their mechanical knowledge and appreciate their professionalism, w More

by RBB229245
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Tori Brady, Eric Staton
June 28, 2020

From bad to good I was involved in an accident that damaged the underside of my car. This being a stressful event was made easier to deal with by the staff at Shotten More

by AMSTAFF9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
June 27, 2020

Service Had a 1 pm appointment, was taken in a few minutes earlier, and finished within about 30-45 minutes. Very pleased with time. Angie is always a pleasur More

by TOMMYMORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
June 27, 2020

Excellent service This dealership is very service oriented. The technicians are very knowledgeable. The service to my car was professionally done. Issues were explained More

by karenl_57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian- service technician, Angie Angell
June 27, 2020

Shottenkirk Honda of Cartersville Stepped Up When our 2017 Ridgeline broke down, Shottenkirk Honda of Cartesville stepped up and helped us secure a timely tow of our vehicle to the dealership lat More

by DOUGADREHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Corley, Tori Brady
June 26, 2020

I am very disappointed with the total disregard for Covid safety practices. Was told masks were not necessary because they weren’t serving food! What?! More

by ALICEHUMPHREYS1
Recommend Dealer
No
Employees Worked With
Tori Brady
Jun 27, 2020 -

Shottenkirk Honda of Cartersville responded

We have mask and gloves available for customers and employees upon request. I am sorry this was the response you received. We have placed notices all around the dealership to allow everyone to be aware so we don't repeat this mistake. We do take this issue very seriously.

June 26, 2020

Great service department Great customer service, quick, clean service department. Emily was my service advisor and she was awesome. Highly recommend this great dealership for More

by HOLLOWAYTONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
June 26, 2020

Change oil and rotate tires Service was excellent. Service dept. reps were friendly and knowledgeable.. please update your computer my name is Barbara Kelsey. Thank you And have More

by terribobbi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t know name of service rep
June 26, 2020

Service without the hassle Getting my Honda CRV serviced has never been easier. Angie takes very good care of me by explaining what is needed to keep my car in top condition; s More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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