Shottenkirk Honda of Cartersville - Service Center

The service advisor got all service completed within a reasonable time. All service were reviewed before work was completed. Waiting area and restroom were clean. reasonable time. All service were reviewed before work was completed. Waiting area and restroom were clean. More

Nice service writers, when the repair failed due to the bolts being left loose, the dealership did the right thing by towing it in and repairing the issue and providing a loaner. Didn’t see the employee Er bolts being left loose, the dealership did the right thing by towing it in and repairing the issue and providing a loaner. Didn’t see the employee Eric that I worked with below. He was good. More

I couldn’t ask for a more friendly/knowledgeable staff! I’m also over the moon with my new Civic! Hands down one of the most fun cars to drive, and it’s very spacious and comfortable. I’m also over the moon with my new Civic! Hands down one of the most fun cars to drive, and it’s very spacious and comfortable. More

They gave me a deal! They fixed my car after Firestone broke my wire engine harness causing my transmission to not go into any gears! broke my wire engine harness causing my transmission to not go into any gears! More

Sorry for the late reviews. I got my transmission Engine replaced and kacie help me with rental car. Thank you so much for all your help. Easily 10/10 replaced and kacie help me with rental car. Thank you so much for all your help. Easily 10/10 More

Issues Service was excellent. However you almost killed me by turning off my headlights, which I leave on all the time for safety. i picked up the car in d Service was excellent. However you almost killed me by turning off my headlights, which I leave on all the time for safety. i picked up the car in daylight and returned to office. Then in evening, after dark, I drove toward home on I-75 with no lights on!! In heavy traffic it was difficult for me to know this. I had several scary encounters with cars which did not see me. Fortunately I was able to figure out the problem and turn lights on. Your service people have no business changing anything such as lights, radio settings, etc., although I understand the need to adjust the drivers seat. Also, the last two visits to Shottenkirk Honda I have noticed that someone opened the glove box. Why? were they looking for something to steal? Last time it was clear the the box was rummaged through; this latest visit, it was open, then improperly closed such that I had to pry it open. More

Excellent Service Appointment was very easy to set up. This was for a 60,000 mile check up and I felt that their service was very thorough. I had to wait at the dealer Appointment was very easy to set up. This was for a 60,000 mile check up and I felt that their service was very thorough. I had to wait at the dealership and the waiting area was very pleasant. More

Great service and very friendly people there. They get you in and out and keep you informed as to status of repair, etc. Angie is a great service advisor! you in and out and keep you informed as to status of repair, etc. Angie is a great service advisor! More

Excellent customer service!Appointment ontimeHave been Excellent customer service! Appointment ontime Have been here 2 times for oil change, havent had to wait more than 40 min Snack area, free popcorn Excellent customer service! Appointment ontime Have been here 2 times for oil change, havent had to wait more than 40 min Snack area, free popcorn ThAnks Honda for a great service More

Great service. In and out in less than an hour. Had a bad battery. Good review of recalls, maintenance needs and current conditions of the CRV. battery. Good review of recalls, maintenance needs and current conditions of the CRV. More