Back

Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
3,892 Reviews

3,893 Reviews of Shottenkirk Honda of Cartersville - Service Center

Sort by
January 17, 2020

Absolutely best service! Kacie was the sweetest service provider and had my car in and out very quick. The dealership was absolutely spotless and everyone was as friendly as can be. I definitely recommend More

by KRISTENHANEY15
Recommend Dealer
Yes
Employees Worked With
Kacie Pollard
January 17, 2020

The service advisor got all service completed within a reasonable time. All service were reviewed before work was completed. Waiting area and restroom were clean. More

by P.ADKISON
Recommend Dealer
Yes
Employees Worked With
Kacie Pollard
January 17, 2020

Nice service writers, when the repair failed due to the bolts being left loose, the dealership did the right thing by towing it in and repairing the issue and providing a loaner. Didn’t see the employee Er More

by RUNVIRGINIA
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2020

I couldn’t ask for a more friendly/knowledgeable staff! I’m also over the moon with my new Civic! Hands down one of the most fun cars to drive, and it’s very spacious and comfortable. More

by lucas.s.corbin
Recommend Dealer
Yes
Employees Worked With
Joe Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Hosfeld, Mason Rigdon
January 16, 2020

Issues Service was excellent. However you almost killed me by turning off my headlights, which I leave on all the time for safety. i picked up the car in d More

by JSWEITZER
Recommend Dealer
Yes
Employees Worked With
January 16, 2020

They gave me a deal! They fixed my car after Firestone broke my wire engine harness causing my transmission to not go into any gears! More

by SUSAN.MARABLE
Recommend Dealer
Yes
Employees Worked With
The service manager Chris, Kacie Pollard
January 16, 2020

Sorry for the late reviews. I got my transmission Engine replaced and kacie help me with rental car. Thank you so much for all your help. Easily 10/10 More

by jetro
Recommend Dealer
Yes
Employees Worked With
Kacie Pollard
January 15, 2020

Excellent customer service!Appointment ontimeHave been Excellent customer service! Appointment ontime Have been here 2 times for oil change, havent had to wait more than 40 min Snack area, free popcorn More

by FAIRYTOPIA31
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kacie Pollard
January 15, 2020

Great service. In and out in less than an hour. Had a bad battery. Good review of recalls, maintenance needs and current conditions of the CRV. More

by rbjeb84
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2020

Excellent Service Appointment was very easy to set up. This was for a 60,000 mile check up and I felt that their service was very thorough. I had to wait at the dealer More

by ANJDAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kacie Pollard
...
380
...