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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
3,892 Reviews

3,892 Reviews of Shottenkirk Honda of Cartersville - Service Center

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January 08, 2020

I was told I had a nail in my tire and that it would need to be replaced. I declined replacing it and was going to change it elsewhere then found out I was lied to and never had a nail in my tire. I will not More

by SUPERBEKAH
Recommend Dealer
No
Employees Worked With
Eric Staton
January 08, 2020

Very Happy Worked me in during the holidays, and got me back on the road quickly. Tori and Eric were very helpful. I will recommend Shottenkirk Honda of Carters More

by PAT.ADAMS8185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tori Brady, Eric Staton
January 08, 2020

My experience is always the same every time I visit, excellent customer service! I drive miles just to go there! Thank you, Sonya L. Perry More

by p.sonyal
Recommend Dealer
Yes
Employees Worked With
Kacie Pollard
January 08, 2020

I had a great experience for it being my first time. Kacie was great, I will definitely return for my future service needs. Happy customer! More

by YRVANEGAS
Recommend Dealer
Yes
Employees Worked With
Kacie Pollard
January 08, 2020

EXCELLENT CUSTOMER SERVICE Brought my CRV in and received the best in customer service and customer care! We've purchased our last 3 CRV's at this location and will again in th More

by bclanden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately I cannot recall the young man's name
January 08, 2020

excellent service for my TOYOTA I rec'd. professional and quick service for Toyota without the "add on" sales. I would send anyone I know here and love Honda products More

by fmparrinello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
January 08, 2020

I am always pleasantly surprised by the service department and any employee I interact with and how knowledgeable and polite they are. I was in and out in a very reasonable time. More

by tfrank009
Recommend Dealer
Yes
Employees Worked With
Megan Hosfeld, Kacie Pollard
January 08, 2020

I didn’t get the service I should I being I am an outsider of Cartersville area I was give wrong Info everytime I Called. More

by DEEPRPATEL93
Recommend Dealer
No
Employees Worked With
Emily Lewis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor
Jan 09, 2020 -

Shottenkirk Honda of Cartersville responded

Please call me and allow me to make necessary corrections. I do apologize and will make it right if you give me the opportunity? 779-382-2282 ext 4105 or rlewis@shottenkirk.com Richard Lewis General Manager

January 08, 2020

Was wonderful as usual Everything went great. New brakes, oil changed and I was out in 2 hour. I was kept appraised as to the time frame when my car would be ready. And I'v More

by RETZNORM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2020

I wish to let you know how appreciative I am for my recent service experience with Emily. My 2016 Accord failed to crank over and needed to be towed to your facility. This was the second time this happ More

by lmsiegel46
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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