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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,100 Reviews

4,100 Reviews of Shottenkirk Honda of Cartersville - Service Center

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March 08, 2020

My visits to Shottenkirk have always been professional and accurate. The salesman still greet me even though I am visiting another dept. The service dept is so nice and helpful. More

by RHP59
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Mar 09, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words! No matter where the dealership you are visiting, it is important to us that the customer feels welcomed and taken care of. We are so glad that you continually choose Shottenkirk Honda of Cartersville!

March 07, 2020

Great knowledge of the product. Amazing customer services kills. Help me with what i need it in no time. Great people to talk too and everybody else in the More

by ALFRETT04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Black, Tori Brady
Mar 09, 2020 -

Shottenkirk Honda of Cartersville responded

Alfrett, Thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 07, 2020

Great Dept Very good, timely, clean, and courteous!!!! Pricing of the work was fair. Additional concerns with alignment were check and in fact did need to be ad More

by ghasty50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Mar 09, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing your experience with us! Our Service department is committed to making sure our customers receive quality service. We are glad we could help with any of your concerns. Thanks again!

March 07, 2020

5000 MILE CHECK-UP Could not have gone better. Tori is the best and solving problems. Not that I had any, except had to get the CarPlay reset. Service was fantastic - More

by BOBSCARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Brady
Mar 09, 2020 -

Shottenkirk Honda of Cartersville responded

Bob, Thank you for providing this feedback to us! We always appreciate feedback from our customers!

March 07, 2020

service call The service department was very professional and helpful. Did not try to sell more service than my vehicle needed. Will use this service dept. again. More

by EELROD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Mar 09, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for your feedback. We are glad to hear that our Service department was able to meet your needs while providing you with great customer service! We look forward to seeing you again at your next service appointment!

March 06, 2020

Always a good experience! We purchased our Pilot from Shottenkirk/Cartersville and even though we have to drive over 20 miles for service, we receive consistently good service. More

by jimahallberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Pollard
Mar 09, 2020 -

Shottenkirk Honda of Cartersville responded

Jim, Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs.

March 06, 2020

Perodic Maintenance Review My experience during this visit was excellent. The service was top notch and the quality of work was excellent. I would highly recommend Shottenkirk H More

by GMOORES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
Mar 09, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 06, 2020

Normal servicing We arrived on time for our appointment . The service staff were very courteous and checked us in. The waiting are was very comfortable and coffee was More

by rdt62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Mar 09, 2020 -

Shottenkirk Honda of Cartersville responded

Bob, Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 05, 2020

Oil Change Easy schedule on line and was able to use coupon mailed to me for a quick and easy oil change. They did not try to sell me on every service possible, More

by Jeff 301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 09, 2020 -

Shottenkirk Honda of Cartersville responded

Jeff, We are glad that we could get your service done in a timely matter and that you enjoyed your visit with us. Thank you for sharing your experience and we look forward to seeing you again.

March 04, 2020

Dropped my car off at 9:30AM for a tire rotation, took them until 3PM to call me and tell me THEY COULDN'T DO IT More

by KATELYNNMKING
Recommend Dealer
No
Employees Worked With
Bernie Black, Tori Brady
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