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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,100 Reviews

4,100 Reviews of Shottenkirk Honda of Cartersville - Service Center

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January 10, 2020

Always reliable. I have owned Honda's since my first 1981 Prelude. I had a bit of trepidation when Shottenkirk came to Cartersville and assumed the local Honda dealer More

by blssutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Pollard
January 10, 2020

Service Dept Tyler Bone and his crew are a pleasure to work with...Tyler went out of his way to make my visit great..This is a great dealership ..Not just Honda, B More

by edward_barney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2020

Everyone was prompt and courteous. Waiting area ver pleasant. I wasn’t barraged with a list of things that my car needed. I don’t feel overcharged. More

by TELICO48
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
January 09, 2020

I understand that the car handbook doesn’t allow for a car to drive for paint work with an extended warranty. But rudeness; so rude! More

by BEACHTEACH56
Recommend Dealer
No
Employees Worked With
Angie Angell
Jan 09, 2020 -

Shottenkirk Honda of Cartersville responded

Please contact me at your convenience to allow me to correct the problem so it doesn't happen again. I will make it right if given an opportunity? Thanks in advance, Richard Lewis General Manager Rlewis@shottenkirk.com 770-383-2282 ext 4105

January 09, 2020

I am always pleasantly surprised by the service department and any employee I interact with and how knowledgeable and polite they are. I was in and out in a very reasonable time. More

by tfrank009
Recommend Dealer
Yes
Employees Worked With
Megan Hosfeld, Kacie Pollard
January 09, 2020

Had a trim strip replaced. They did a great job while I waited. I’m pleased that we bought our Honda here. Will continue to come here. More

by MSTRICK96
Recommend Dealer
Yes
Employees Worked With
Angie Angell
January 09, 2020

Angie and crew always find and report any concerns while doing the requested work. They work with coupons and discounts as available. I’ve had them do all the work on my Element for 17 years. More

by tbandy523
Recommend Dealer
Yes
Employees Worked With
Angie Angell, Darren Thomas
January 09, 2020

I always enjoy brining ALL my vehicles here If you want my participation in your surveys in the future, you need to eliminate this review box. Most of us working folks do not have the time nor p More

by BWEIDEMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Staton
January 09, 2020

The service was attentive and thorough. The service attendant was nice, respectful and informative. The facility was very nice for having to wait. Overall, I was very pleased with the experience and wi More

by RKEITHHALE
Recommend Dealer
Yes
Employees Worked With
Ben Watts
January 09, 2020

Honda Cartersville, GA Great Honda location. Love the staff. Best service ever. Bought my car in Rome, GA Honda location but my Service has always been done at the Cartersvi More

by FRIEDLANDER.KAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bearden, Megan Hosfeld
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