Shottenkirk Honda of Cartersville - Service Center

At 10,000 miles I had warning lights on my dash appear stating to see my dealer. I turned my car off to go to work and when I started it up the light were gone. I went to the dealer and since they couldn stating to see my dealer. I turned my car off to go to work and when I started it up the light were gone. I went to the dealer and since they couldn’t see the lights they couldn’t do anything for me. About 5,000 miles later the lights come on again and I goto the dealer they said since that was the first time they saw it, they need to come on a 3rd time to do anything. So approximately 5,000 miles go by and the lights come on again. I goto the dealer and they tell me they need to replace a rocker arm pressure switch. So I leave my car get the repair and the light comes on yet again. The dealer now tells me they need to do a system update. Another 5,000 or so miles the lights come on again! I go back and they tell it’s the rocket arm pressure switch again. They just replaced this less than 10,000 miles ago? More

I use this dealership to service my vehicle's constantly. I love the shuttle service and loner vehicle service. Everyone is friendly and honest and I would recommend using this dealership. I love the shuttle service and loner vehicle service. Everyone is friendly and honest and I would recommend using this dealership. More

Excellent customer service. All the service advisors I encountered were a pleasure to work.with. They answered all my questions and addressed any concerns I had in a professional All the service advisors I encountered were a pleasure to work.with. They answered all my questions and addressed any concerns I had in a professional and courteous manner. More

EXCELLENT CUSTOMER SERVICE Brought my CRV in and received the best in customer service and customer care! We've purchased our last 3 CRV's at this location and will again in th Brought my CRV in and received the best in customer service and customer care! We've purchased our last 3 CRV's at this location and will again in the future! More

It’s a Nice clean place. Good environment. Nice people. Do a good job. Trufle keep a record of things nice waiting room that’s all I got to say Do a good job. Trufle keep a record of things nice waiting room that’s all I got to say More

We have always been pleased with the service and they do not pressure you into any service. The facility is very clean and the popcorn is always good. not pressure you into any service. The facility is very clean and the popcorn is always good. More

5000 mile serviceon my NEW 2020 pilot I was greeted as soon as I walked in door by Angie and Tyler. Very nice and respectful team of people working at Honda of Cartersville. I was in and I was greeted as soon as I walked in door by Angie and Tyler. Very nice and respectful team of people working at Honda of Cartersville. I was in and out quicker then what I was told which is unusual for a dealership. The gentleman who sold me my 2020 Honda back in September (Miles) was there and came and spoke to me and made a point to assure me that anything I need or any problems I might be having to just let him know and he would take care of it. My experience with Shottenkirk Honda has been a pleasant experience overall and Thank You to a Great Team!!! More

Great service Angie took care of my needs today. She explained in detail what was done to my Honda and answered all the questions I had about what type of oil and Angie took care of my needs today. She explained in detail what was done to my Honda and answered all the questions I had about what type of oil and filter they use on the Honda. Excellent customer service. Will be using this dealership for all my Honda service needs. More

Recent Service As always, the staff was friendly and courteous. Service was performed on time and as requested. The waiting area was comfortable and the entire p As always, the staff was friendly and courteous. Service was performed on time and as requested. The waiting area was comfortable and the entire process was painless.. More

over selling Had new tires on car and was told they needed rotating trying to come up with ad on service that was clearly not needed. Overkill !!!! to the point of Had new tires on car and was told they needed rotating trying to come up with ad on service that was clearly not needed. Overkill !!!! to the point of dishonestly. Felt like lets see how much money can we make!!!! More