
Shottenkirk Honda of Davis
Davis, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 708 reviews
Absolutely horrendous customer service from Shottenkirk Honda of Davis!! My wife and I made an appointment with Vinny to test drive a 2025 Honda Civic LX and were serious about purchasing today. We live 30 Honda of Davis!! My wife and I made an appointment with Vinny to test drive a 2025 Honda Civic LX and were serious about purchasing today. We live 30 miles away so we confirmed the morning of with Vinny that the car will be there. We show up and not only is Vinny not there, they brought a sport model and not the LX we specifically asked for. Mario tries to tell us that the car we want is in Sacramento and we have to run our credit and fill out paperwork before they bring the car which he says will take 20 minutes. I complained that I will not do any paperwork until I see the car and test drive it even if it is new. The sales manager Sagar Sigdel comes out and is completely rude. He tries to talk us into the sport model and asks why we’re interested in the LX. When I complained and told him to not try and talk me into something I don’t want and I want to see the car his people told us was here he told us to give them two hours now to fet the car and if we don’t want to wait that’s fine they will sell to someone else. At this point I was floored by how rude he was being to customers that his team lied to and drove 30+ miles for nothing. I asked for the General Manager’s contact information and Sagar told me he doesn’t have it and has never met him. Ridiculous!!! I hope the GM sees this and contacts me because his sales team has no customer service skills and are running a dishonest practice. Oh and the kicker was Sagar tried to tell me I was being hostile! Apparently sticking up for yourself and calling people out using civil language is hostile now. I guess we should allow sales people to lie to us and then smile while they try and sell us something we don’t want. More
Absolutely horrendous customer service from Shottenkirk Honda of Davis!! My wife and I made an appointment with Vinny to test drive a 2025 Honda Civic LX and were serious about purchasing today. We live 30 Honda of Davis!! My wife and I made an appointment with Vinny to test drive a 2025 Honda Civic LX and were serious about purchasing today. We live 30 miles away so we confirmed the morning of with Vinny that the car will be there. We show up and not only is Vinny not there, they brought a sport model and not the LX we specifically asked for. Mario tries to tell us that the car we want is in Sacramento and we have to run our credit and fill out paperwork before they bring the car which he says will take 20 minutes. I complained that I will not do any paperwork until I see the car and test drive it even if it is new. The sales manager Sagar Sigdel comes out and is completely rude. He tries to talk us into the sport model and asks why we’re interested in the LX. When I complained and told him to not try and talk me into something I don’t want and I want to see the car his people told us was here he told us to give them two hours now to fet the car and if we don’t want to wait that’s fine they will sell to someone else. At this point I was floored by how rude he was being to customers that his team lied to and drove 30+ miles for nothing. I asked for the General Manager’s contact information and Sagar told me he doesn’t have it and has never met him. Ridiculous!!! I hope the GM sees this and contacts me because his sales team has no customer service skills and are running a dishonest practice. Oh and the kicker was Sagar tried to tell me I was being hostile! Apparently sticking up for yourself and calling people out using civil language is hostile now. I guess we should allow sales people to lie to us and then smile while they try and sell us something we don’t want. More
Horrible experience with Adrian Andradez. He was disrespectful and unprofessional. I had an MSRP quote ready to negotiate with him, but he didn’t even give me the respect or time of day. He e He was disrespectful and unprofessional. I had an MSRP quote ready to negotiate with him, but he didn’t even give me the respect or time of day. He essentially called me a liar and didn’t believe me until I showed him the quote in hand. More
Adrian lied to get to get me to come in and changed the price. We agreed on MSRP on the phone and quickly added $10k mark up and another $10k of contracts to the price of the vehicle. Very unprofessional a price. We agreed on MSRP on the phone and quickly added $10k mark up and another $10k of contracts to the price of the vehicle. Very unprofessional and predatory. He could of easily said they couldn't sell their vehicles at MSRP and that would have been respectful and save us both time. More
Don’t waste your time or money here. I walked in hoping for a smooth car-buying experience and left feeling scammed and disrespected. I recently visited Shottenkirk Honda of Davis an I walked in hoping for a smooth car-buying experience and left feeling scammed and disrespected. I recently visited Shottenkirk Honda of Davis and had a shocking experience. My initial salesperson was nice and helpful. However, my experience took a downturn when I had to deal with the sales manager. He was disparaging, unhelpful and didn’t seem to care about my concerns. While the dealership has a wide range of vehicles to choose from, my experience was marred by hidden fees and a lack of transparency. The pricing I was quoted via text didn’t match the final offer, with additional fees appearing out of nowhere. When I questioned these extra charges, he became defensive and dismissive. The sales tactics were pushy and aggressive, with multiple attempts to pressure me into buying add-ons I didn’t want or need. The dealer then offered me a ridiculously low trade-in value for my well-maintained car so be careful if you’re trading a vehicle at this dealer. They will always low ball you 4-5k lower than your actual vehicle value. Do not give in and ask for more. I was contacted via text after I disappointingly walked out the dealership, and I was shocked at how rude their responses were. Instead of giving helpful information, the managers replies were short, unhelpful, and condescending. When I asked follow-up questions, I was met with pompous replies and no real effort to help. I understand that text communication can be quick, but there’s no excuse for the disrespectful tone they used. I would never trust a place that communicates like this. The next day After finding a vehicle I wanted to purchase from another dealer, I was informed that Shottenkirk Honda of Davis had blocked the sale simply because I live within their designated sales territory. I was told by the manager via text that I will not get the car I wanted unless I purchase from them. This behavior is unfair and anti-competitive, limiting my ability to shop freely for the best deal. Consumers should have the right to purchase from any dealer they choose without interference. I hope Shottenkirk Honda reconsiders this practice and prioritizes customer satisfaction rather than restrictive business tactics. Consumers should have the right to purchase from any dealer they choose without interference. Overall, this is absolutely the worst car dealership I’ve ever been to. I have purchased several vehicles in my years and have never witnessed such shady tactics and poor customer service. This is definitely a dealer you should avoid. More
Extremely helpful and knowledgeable. All the people I worked with on getting my current car have been great. All the people I worked with on getting my current car have been great. More
I can not say enough about how wonderful the service dept. is at Shottenkirk Honda of Davis. I have known Jennifer in service for over 20 years! Everyone in service is kind, respectful, explains thing dept. is at Shottenkirk Honda of Davis. I have known Jennifer in service for over 20 years! Everyone in service is kind, respectful, explains things well and they always do fantastic work. Their waiting area is clean and comfortable, they have a gourmet coffee machine and bottled water for customers, and they commuincate clearly about how much repairs will cost, options, how long the repair will take and whether or not you want to be shuttled home or wait in the waiting area. Thank you from the bottom of my heart Shottenkirk Honda of Davis and keep up the good work!!! More
The maintenance and repair services at this dealership are excellent, efficient and truly a pleasure to experience. The staff is professional and attentive, ensuring every detail is taken care of. From qu are excellent, efficient and truly a pleasure to experience. The staff is professional and attentive, ensuring every detail is taken care of. From quick diagnostics to thorough inspections, they make the entire process smooth and reliable. More