Shottenkirk Hyundai Granbury

They are efficient and thoughtful in terms of service and inspections. I was out in 15 minutes and made it to the DMV in time, no appointment necessary. inspections. I was out in 15 minutes and made it to the DMV in time, no appointment necessary. More

After a horrible buying experience at another dealership a few months ago, we went to this dealership with low expectations. Those expectations were blown out of the water! Mark was our salesman and he was a few months ago, we went to this dealership with low expectations. Those expectations were blown out of the water! Mark was our salesman and he was fantastic from start to finish. He listened to our wants/needs and made us a great deal to get us in the car we wanted, no compromises, in our budget. More

Buying a new car there was easy and the people that I dealt with were very helpful and friendly. dealt with were very helpful and friendly. More

Andrew was awesome. Very professional and honest. I feel like I could drop my vehicle with him and he would do right by his customer. If I could give any need improveme Very professional and honest. I feel like I could drop my vehicle with him and he would do right by his customer. If I could give any need improvement feed back is that I would have liked to get updates on my car's progress instead of me having to call every other day. But other than that I would recommend my family and friends to Shottenkirk for service or purchase. Once again Andrew did a heck of a job getting me taking care of. More

Friendly, professional service. I was showed genuine customer service at this dealership, it was appreciated. I was showed genuine customer service at this dealership, it was appreciated. More

Erin is amazing, patient and will make sure you leave happy and satisfied. She also keeps snacks and entertainment for the kids happy and satisfied. She also keeps snacks and entertainment for the kids More

I came in with a bad situation but this dealership jumped through hoops to help me get into a new car! through hoops to help me get into a new car! More

Ryan did a nice job in showing us the car we wanted to check out. He was fairly knowledgeable on that car and some others. When we decided on the one we wanted, the process took entirely too long. We wer check out. He was fairly knowledgeable on that car and some others. When we decided on the one we wanted, the process took entirely too long. We were left sitting at a table alone for quite some time, no one offered anything. We found the coffee & helped ourselves. The trade in guy was pretty high pressure, which was a negative. The financing guy was new & we felt for him. We found a couple of mistakes on our paperwork and had to bring to his attention, which he corrected immediately. Purchasing a care is always a grueling experience, it should not be that way. Hopefully this is not your best effort. More

The service center staff are welcoming, empathetic, and make it so you don’t mind waiting for your car to be serviced. The technicians are very knowledgeable and don’t try to upsale on service requirement make it so you don’t mind waiting for your car to be serviced. The technicians are very knowledgeable and don’t try to upsale on service requirements. They are honest and kind. More