Shottenkirk Hyundai Granbury

Marge & Bob buy a Hyundai Mike and his associate (Ron or Joe?) were wonderful to work with. As was the Service manager. They were both very attentive and helpful. Ron (or Jo Mike and his associate (Ron or Joe?) were wonderful to work with. As was the Service manager. They were both very attentive and helpful. Ron (or Joe) was especially helpful when I brought my car back for some body work. ( I hadn't gotten used to the back up camera, thus I messed up the back on a mail box.) Mike and Ron I rate EXCELLENT Our only difficult experience was with the Finance Manager at the Ford Building. This guy was curt and acted as though we were interrupting his day because we wouldn't buy the additional warranty. I don't have a fax machine and needed him to fax several pages to my Credit Union, and he made a comment about him having to do other peoples work. He should really take some classes on providing Good Customer Service. Mike or Ron would be excellent instructors. They both know how important it is. The Finance guy was only interested in the commission he'd receive IF we bought the extended warranty. I rate him a 4. He provided the info, but was rude. More

Na Very Good prices. They helped me out a lot. I recommend this dealership. I am very happy with my new Hyundai elantra. Thanks to everyone at mike Brown Very Good prices. They helped me out a lot. I recommend this dealership. I am very happy with my new Hyundai elantra. Thanks to everyone at mike Brown Hyundai. I will be back next time I buy a new car. More

Wonderful experience Whole experience was great. Everyone was extremely helpful and got me exactly what I wanted in a new car! Will definitely be back for my next vehicle Whole experience was great. Everyone was extremely helpful and got me exactly what I wanted in a new car! Will definitely be back for my next vehicle! More

Excellent The entire staff at Mike Brown Hyundai is excellent to work with. I would definitely recommend this dealership to family and friends and will most lik The entire staff at Mike Brown Hyundai is excellent to work with. I would definitely recommend this dealership to family and friends and will most likely be a return customer. More

Sale We have bought several cars at dealership,always professional and friendly. Ron and Mike were great to work with,will recommend to family and friends. We have bought several cars at dealership,always professional and friendly. Ron and Mike were great to work with,will recommend to family and friends. Service dept also very good. More

Loyal dealership So I bought my first car from them 7 months ago perfect service go back in for a smell great quality service and issue was fixed I drove my vehicle an So I bought my first car from them 7 months ago perfect service go back in for a smell great quality service and issue was fixed I drove my vehicle and had something go wrong they came picked me up and my car brought us to the shop in very quickly was honest and let me know I would be waiting for a little bit and gave me a loaner until it was done at no charge thanks to something I never knew about road side service that comes with it I'm driving a car way nicer than the one i bought and wish I could just switch over into this Azera but all together they treat you like family not a dollar sign and do tremendous things out of grattitude to help there number one person we the customers who appreciate everything they do and in honor of your great service I personally want to thank you all for your hard work and greatful respect More

Happiness is our 3rd Hyundai!! Best car of the three Hyundais that we've purchased!! Loving the sportyness of our Santa Fe Sport and the get up and go that the Turbo offers!! Best car of the three Hyundais that we've purchased!! Loving the sportyness of our Santa Fe Sport and the get up and go that the Turbo offers!! More

Great folks! Stayed late to help us get the car that night, highly professional and knowledgeable. This is my second car from them and would definitely recommend t Stayed late to help us get the car that night, highly professional and knowledgeable. This is my second car from them and would definitely recommend them for sale and service. More

Review The service was excellent, appreciated all the help and patience. Will recommend dealership to all in look for a vehicle. Look forward to more busines The service was excellent, appreciated all the help and patience. Will recommend dealership to all in look for a vehicle. Look forward to more business with this dealership in the future. More

New Car Experience Our Salesman was knowledgeable, friendly and extremely helpful. He understood our needs and worked hard to meet them. He understood that our time was Our Salesman was knowledgeable, friendly and extremely helpful. He understood our needs and worked hard to meet them. He understood that our time was valuable and escorted us every place we need to go as well as introducing us to staff members. More