Shottenkirk Hyundai Granbury

I came to get an estimate from service department and I was wowed I especially want to thank Jada Long for excellent customer service I received during my time there she was very knowledgeable, very courte was wowed I especially want to thank Jada Long for excellent customer service I received during my time there she was very knowledgeable, very courteous, understanding of my needs handled very professionally & it was accommodating please give Jada Long the acknowledgement she very well deserves shes what makes a person feel great about coming back to this dealership highly recommend this shottenkirk hyundai granbury the service was amazing for my first time experience while i awaited I noticed the sales people were professional all smiles nice and very hospitable thank you again Jada the cleanliness really makes all the difference I think in the near future I'd come back to buy a car here even though no one noticed I look for everything in the people and the place they've got a good few that I've seen so far thank you to for such great comfortable welcoming experience they offered coffee and snacks while we waited just can't say enough i can go on & on and I was just their in waiting area to get a estimate?! love this place so far But Jada Long you need a promotion girl 😉 ps I do tiktoks but I didn't get a chance to share this experience in a video I wish I could have but I appreciate and very happy I visited thank you shottenkirk thank you Jada you rock your good at your job thorough and might I say thorough 👍 the other girls were super nice as well so just wanted them to know I'm acknowledging them as well all staff were so mellow the comfortability while waiting just so nice... anyone need a car or service why wait, dont hesitate go to shottenkirk hyundai granbury you get the service you need at 100% gauranteed More

I had posted a 2 star review because they forgot to give me my second key on a vehicle I purchased from them just after Xmas 23'. The second key was misplaced there subsequently. After correspondence with me my second key on a vehicle I purchased from them just after Xmas 23'. The second key was misplaced there subsequently. After correspondence with the general manager, he sent me a check to fund the purchase and programming of a second key locally here. That's how you do business. These guys are stand-up folks who make sure the customer is happy. Thanks. More

Shottenkirk is a fair and thorough place to take a car for service. The service staff are friendly and helpful. for service. The service staff are friendly and helpful. More

Friendly staff recommended 5 stars professional and knowledgeable. My vehicle been serviced twice and I have zero complaints. knowledgeable. My vehicle been serviced twice and I have zero complaints. More

Everything was great! it was fast and I was home by 3:30! I was very happy! it was fast and I was home by 3:30! I was very happy! More

The service dept is always on time with my appt, service reps friendly & knowledgeable. Always great service for the 10 years I have owned my Elantra Coupe reps friendly & knowledgeable. Always great service for the 10 years I have owned my Elantra Coupe More

The dealership Customer Service was very accurate very quick and they worked with me on getting me in the slot that I needed. They do an incredible job and customer service. I could just say a lot of thin quick and they worked with me on getting me in the slot that I needed. They do an incredible job and customer service. I could just say a lot of things but they’re just wonderful and thank you so much for making me feel like a valued customer. … More

Everyone here has always been very friendly and welcoming. Perhaps more importantly, they've always been so transparent--never a surprise charge or fee, never any unexpected shocks. Just very clear welcoming. Perhaps more importantly, they've always been so transparent--never a surprise charge or fee, never any unexpected shocks. Just very clear communication. More

Customer service representative always kind and does the job with a smile. Quick and covers what needs to be done. job with a smile. Quick and covers what needs to be done. More

Excellent service,very polite and professional, no complaints so I don’t have any thing else to add complaints so I don’t have any thing else to add More