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Shottenkirk Hyundai Granbury - Service Center

Granbury, TX

4.9
140 Reviews

140 Reviews of Shottenkirk Hyundai Granbury - Service Center

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March 21, 2024

the service was fast and reliable and they were friendly, polite and respectful to me More

by bkent4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury!

Helpful
March 12, 2024

Very friendly staff who are willing to a accommodate when you need to change appointment More

by samanthastarkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jadi
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Mar 13, 2024 -

Shottenkirk Hyundai Granbury responded

samantha, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury !

Helpful
March 07, 2024

Prompt, completed all service I asked for, very courteous, very clean, nice quiet waiting room. More

by Pec42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Granbury in the future!

Helpful
March 04, 2024

Excellent service and service writer was very kind and respectful. The service department found an issue that I was not aware of and ordered the needed parts for repair. More

by kcs1843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
March 01, 2024

All the staff are so nice and helpful, the dealership is inviting and always clean. More

by matavaladez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember my service advisors name
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Helpful
February 11, 2024

The service department is very helpful and friendly. the waiting area is very comfortable and clean just a great experience More

by Pack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Shottenkirk Hyundai Granbury responded

Pack, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
February 07, 2024

The service representative was GREAT! I was a bit of a basket case as I was by the road for several hours and had to be towed! They helped me calm down and trust them! It wasn’t a BIG More

by Bfairbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi in service??? Not sure I have the name right!
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Feb 08, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury!

Helpful
February 06, 2024

This dealership has gone above and behind to retain myself and many others as customers, my Hyundai was purchased and serviced here exclusively. They replaced an engine and catalyst system both under w More

by Questballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becca? (Terrible at names) great updates and keeping me in the loop, very attentive.
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Feb 07, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
February 05, 2024

Your service manager is very friendly and helpful and trys to make the customer happy. More

by markferggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie
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Feb 06, 2024 -

Shottenkirk Hyundai Granbury responded

mark, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Granbury in the future!

Helpful
January 31, 2024

Great service and attention to detail! My service manager was incredibly attentive to my needs! More

by Sean Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke (Service Manager)
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Feb 01, 2024 -

Shottenkirk Hyundai Granbury responded

Sean, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury!

Helpful
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