
Shottenkirk Hyundai
Canton, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Not sure there is very good communication between the sales and finance teams. Originally I applied for credit utilizing a co-applicant however the finance paperwork only had myself. Finance had t sales and finance teams. Originally I applied for credit utilizing a co-applicant however the finance paperwork only had myself. Finance had to redo the finance contract. The new car pulled up after finance corrected the contract to include both applicants on the application and turned out the car was damaged on the bumper very noticeably. They had to redo the finance transaction again which took a large amount of our time again. The first car had roof rails as part of the package however the “new,”new” car did not and they did not care to provide the $349 accessory complimentary given the perception that they knowingly gave us a damaged vehicle. Uncertain of our relationship going forward and definitely not recommending them unless they can mitigate my perception of the dealership. Salesman Jacob did a great job but his high values of honesty and integrity did not meet his leadership’s level of low honesty and integrity. I understand this dealership is planning on expanding to the west to become a national household name. Think they have work to do before that can happen. More
Elijah Salemi was very pleasant and patient, he was great to work with and he answered all my questions. to work with and he answered all my questions. More
Loved every last minute of my experience. Jacob is phenomenal. I'm a salesperson myself at a dealership but I hate pushy sales people. He was easy going and didn't act pushy but was constantl Jacob is phenomenal. I'm a salesperson myself at a dealership but I hate pushy sales people. He was easy going and didn't act pushy but was constantly closing which I appreciated. He made it hard to say no to him. I appreciate that Tim the GM made the desking part easy for me as well with my trade. The finance manager was very personable which you don't always get when you hit the finance office. Thanks again to all! More
This was a pleasant car purchase. Everyone was patient and helpful. Warning, get them to explain factory warranty before accepting their final offer. You must make additional purchase Everyone was patient and helpful. Warning, get them to explain factory warranty before accepting their final offer. You must make additional purchases for comprehensive coverage. More
What started out as a difficult experience turned out to be a great example of service excellence. My first contact with the dealership for this service visit bounced around and the response I received was be a great example of service excellence. My first contact with the dealership for this service visit bounced around and the response I received was not professional. Tim (service manager) contacted me and assigned my concern to Amy who was absolutely outstanding! Amy "managed" my service experience, communicating with me every step of the way and ensured all issues were resolved prior to inviting me to pick up my vehicle. I understand "stuff" happens, and my measure of service excellence not that it happens, but what gets done about it, and Amy definitely delivered an excellent customer experience to me. You can bet I will ask for her from now on. Thank you Amy for making it right. More
I enjoyed my new car purchase experience. Friendly service. Informative. Transparency. Made it easy to have confidence in my purchase. Friendly service. Informative. Transparency. Made it easy to have confidence in my purchase. More
Great service thanks to all the nice staff always happy to serve me and my family to serve me and my family More