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Shottenkirk Kia of Quincy

Quincy, IL

Overview
Employees
Reviews
4.7
364 Reviews
Welcome to Shottenkirk Kia of Quincy Your Trusted Kia Dealership in Illinois Looking for affordable car dealerships in Quincy? Whether you’re shopping for a new or used Kia or looking to keep your current vehicle running smoothly, turn to Shottenkirk Kia of Quincy. Our family-owned Kia dealership proudly serves Hannibal, MO drivers with new and pre-owned Kia models, financing, parts, and service. Besides being a part of Quincy’s largest and highest volume dealership group, we are dedicated to giving back to the community by supporting initiatives like the Stand With Estela Fund. Stop by our devoted Kia dealership, and see how we stand out among other car dealerships in Quincy, IL. From popular mid-size car models to the latest crossover SUVs; our vehicles will be sure to leave you impressed!
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1330 N 24th St

Quincy, IL

62301

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Showing 364 reviews

March 08, 2024

My appointment was quick. I did not have to wait very long for my vehicle to be fixed. After it was complete, Jesse explained everything they did to my vehicle and answered al More

by TARA_STUTSMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
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Mar 10, 2024 -

Shottenkirk Kia of Quincy responded

TARA, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 08, 2024

I always receive the best service I could ask for. My car is scheduled as soon as the next day for service. More

by MMCINTOSH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
Report | Print
Mar 10, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 08, 2024

i have had nothing but good experiences and the staff are always professional and friendly i would recommend this facility to anyone who ask where to buy a car. i have bought everyone of my kia’s from this s More

by SMCLHJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hudnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Job, Brooke Little
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Mar 10, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

March 07, 2024

Jesse runs a First Rate service department, always friendly and takes care of my vehicle More

by JKBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Mar 08, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

March 06, 2024

Just purchased my 4th Kia. The service has always been great. Jesse, Brooke and Brian are always ready to answer any questions. Marci makes the complicated simple. More

by THWITLER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Job, Brooke Little
Report | Print
Mar 07, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

March 05, 2024

I always receive prompt and excellent service on my Kia from Jesse and his service team‼️ More

by KARACHRISTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Mar 06, 2024 -

Shottenkirk Kia of Quincy responded

KARA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

March 05, 2024

They do what they can to help you and explain what is going on with you vehicle. More

by ROCKNPAINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Mar 06, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

March 02, 2024

They are fast, efficient and friendly! They tell you what needs to be done and does a good job! More

by SHIRLEYJ.JACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Mar 03, 2024 -

Shottenkirk Kia of Quincy responded

SHIRLEY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

March 02, 2024

Shottenkirk made the process of buying a new car exciting and easy. All salespeople were helpful with any questions I had. More

by SCHREACKEGRACIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hudnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karri Walker
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Mar 03, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

February 28, 2024

Told me one OTD price and in the end it was over a thousand more. Told me they didn't know about the battery life yet there's techs that work with the equipment every day. They knew I was distracted b More

by PHARMON356
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Walton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 and ask for one of our managers.

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