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Shottenkirk Kia of Quincy

Quincy, IL

Overview
Employees
Reviews
4.7
374 Reviews
Welcome to Shottenkirk Kia of Quincy Your Trusted Kia Dealership in Illinois Looking for affordable car dealerships in Quincy? Whether you’re shopping for a new or used Kia or looking to keep your current vehicle running smoothly, turn to Shottenkirk Kia of Quincy. Our family-owned Kia dealership proudly serves Hannibal, MO drivers with new and pre-owned Kia models, financing, parts, and service. Besides being a part of Quincy’s largest and highest volume dealership group, we are dedicated to giving back to the community by supporting initiatives like the Stand With Estela Fund. Stop by our devoted Kia dealership, and see how we stand out among other car dealerships in Quincy, IL. From popular mid-size car models to the latest crossover SUVs; our vehicles will be sure to leave you impressed!
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1330 N 24th St

Quincy, IL

62301

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Showing 374 reviews

October 24, 2024

I showed them a picture of the warning signs appearing on the dash screen, engine, battery and a car with a red slash thru it. However they drove my KIA NIRO for 100 miles and as nothing appeared, they said More

by TAFFYMEISTER
Recommend Dealer
No
Employees Worked With
Brooke Little
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Oct 25, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 and ask for one of our managers.

October 24, 2024

It is a real nice place to deal with service work or looking for a different vehicle More

by SHARONMINOR6364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
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Oct 25, 2024 -

Shottenkirk Kia of Quincy responded

SHARON, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Kia of Quincy!

October 23, 2024

Takes too long to get vehicle serviced and to get qualified techs to get right after two times. This is costly and very time consuming. Not he service department I once knew. Parts are another issue More

by bmhampt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Oct 24, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 and ask for one of our managers.

October 19, 2024

Very helpful, especially since it was my first time purchasing a vehicle by myself. Was a great experience. More

by CLITHEROTRISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Bruns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

October 19, 2024

There was a mixup about my appointment as I made it online, but they took care of my car anyway. Great service!! More

by PEGOWE246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Little
Report | Print
Oct 21, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 15, 2024

The dealership is always very accommodating. Jesse Job is the best. We trust his expertise re our car. He's very nice and always friendly. More

by AMARLOW51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Oct 15, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

October 15, 2024

Our experience with everything at shottenkirk chevrolet was great from start to finish, no complaints to note! More

by CARLYCOLE13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hudnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Shottenkirk Kia of Quincy responded

CARLY, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Kia of Quincy!

October 14, 2024

Brian was amazing. I will definitely be back to Kia in the future when it comes time to buy a new vehicle! More

by LAKEN_SMITH24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

October 10, 2024

Jesse goes above and beyond for his customer's. The service department does an awesome job as well. More

by john_dietle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
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Oct 11, 2024 -

Shottenkirk Kia of Quincy responded

John, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 10, 2024

Jesse and Brooke are always willing to help me no matter what my dilemma is !!! More

by YVONNE.TUCKER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Job, Brooke Little
Report | Print
Oct 10, 2024 -

Shottenkirk Kia of Quincy responded

YVONNE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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