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Shottenkirk Kia of Quincy - Service Center

Quincy, IL

4.8
257 Reviews

257 Reviews of Shottenkirk Kia of Quincy - Service Center

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January 30, 2024

Michael (sales) and Jesse (service) are very trustworthy and dependable. We love Shottenkitk Kia and have been customers since 2008! More

by JSARNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Frieden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Job - Service
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Jan 31, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

January 30, 2024

They always know who I am as soon as I walk in and get my car in as soon as possible. I'm never there for too long. They keep me updated on my car and how long it will be. I never leave dissatisfied. More

by Kaylav2922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Jan 31, 2024 -

Shottenkirk Kia of Quincy responded

Kaylav, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 29, 2024

Called for a recall. They picked my car up from my place of work and fixed it then brought it back. Saved me a trip to Quincy. More

by Shelby Dodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jan 30, 2024 -

Shottenkirk Kia of Quincy responded

Shelby, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

January 29, 2024

Everyone is so nice. They always ask if you want something to drink.Usually pretty fast when ever I am there for something More

by AGCLEMENS76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

January 26, 2024

We have had great customer service from buying our car to having it routinely serviced several times. More

by JAYSNZEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Frieden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2024 -

Shottenkirk Kia of Quincy responded

JAY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

January 26, 2024

Scheduled vehicle service. The department was on time and very thorough and friendly. I would recommend them to anyone. More

by toddhaysfarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Herzing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valya Panos
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Jan 28, 2024 -

Shottenkirk Kia of Quincy responded

todd, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 25, 2024

I was disappointment it took nearly 2 hours get get my vehicle serviced again, in at 8:30 out at 10:15 More

by pullac180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Birck
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Kia of Quincy

January 24, 2024

In for service and recalls. kept me informed of status while I waited. Car was doen when promised. Great service department! More

by SMECKERT95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 17, 2024

I think they are very helpful and friendly. And usually have quick service. Thank you More

by MADISONKENNEDY98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 18, 2024 -

Shottenkirk Kia of Quincy responded

MADISON, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

January 17, 2024

I came in to have a window motor changed, my service was quick and excellent. More

by CHOSKINS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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