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Shottenkirk Kia of Quincy - Service Center

Quincy, IL

4.8
259 Reviews

259 Reviews of Shottenkirk Kia of Quincy - Service Center

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November 24, 2023

Pleasant kind helpful concern responsible caring staff love them what a great team they are More

by CLUTHIN2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Jessie
Report | Print
Dec 10, 2023 -

Shottenkirk Kia of Quincy responded

CLUTHIN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

November 24, 2023

Fast and efficient service plus they vacuumed the driver's seat and front passenger seat! More

by PAT.AGHEANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse and Beast
Report | Print
Dec 10, 2023 -

Shottenkirk Kia of Quincy responded

PAT.AGHEANA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 21, 2023

Very friendly and helpful. My salesman and service people who I am when I walk in the door. More

by HEATHERBOYLES64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke and Jesse
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Nov 21, 2023 -

Shottenkirk Kia of Quincy responded

HEATHERBOYLES64, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

November 20, 2023

it was very good and has been for a long time it is nice to have people you can trust More

by BJMYERS1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Shottenkirk Kia of Quincy responded

BJMYERS, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

November 18, 2023

I scheduled online for my service, but was pleasantly surprised when they called me and got me in sooner for an appointment. I was very pleased with my service. More

by meeksjf02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige and Trina in Service
Report | Print
Nov 20, 2023 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 08, 2023

Always knowledgeable, friendly and helpful. Jessie and Brooke ate the best. Would recommend them any day! More

by FLESNERJUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
Report | Print
Nov 08, 2023 -

Shottenkirk Kia of Quincy responded

FLESNERJUDY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

November 08, 2023

We get excellent service from Jesse and his crew at our local KIA and it's one of the reasons we have bought so many of our family's vehicles there. More

by STEVE@BENSONFG.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse - always does a great job for us!
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Nov 09, 2023 -

Shottenkirk Kia of Quincy responded

Steve, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 31, 2023

Thanks for every vary my and my husband was very happy,thanks so muchs :) thanks More

by wilvertp30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bruns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Frieden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Shottenkirk Kia of Quincy responded

wilvertp30, thank you for sharing your experience with us. We appreciate your feedback!

October 28, 2023

Service center is very professional and courteous. They are fast and professional In and out. I will always use Shottenkirk Kia. More

by JANET_HEWGLEY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager is always polite and gets you in quick
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Oct 31, 2023 -

Shottenkirk Kia of Quincy responded

JANET_HEWGLEY52, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 25, 2023

the service manager kept me up to date on what needed tro be done to my car and ask if I wanted to do certain service on car Very good people to workm with More

by jpfesler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Report | Print
Oct 25, 2023 -

Shottenkirk Kia of Quincy responded

jpfesler, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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