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Shottenkirk Kia of Quincy - Service Center

Quincy, IL

4.8
257 Reviews

257 Reviews of Shottenkirk Kia of Quincy - Service Center

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August 23, 2024

Jesse works closely with you as a client to ensure scheduling will work for your needs and will go over the Service that is needed and he will answer any questions!! Jesse is very knowledgeable! He wo More

by EVIE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
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Aug 23, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 13, 2024

everything was great as always. they do a great job . you can tell they care about their customers. More

by HIBBERT.JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Aug 14, 2024 -

Shottenkirk Kia of Quincy responded

JEFF, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Kia of Quincy!

August 04, 2024

Very accommodating to my schedule,excellent customer service and informed me of upcoming sales for services More

by mdragecarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike shuttle driver , Jesse Job, Brooke Little
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Aug 13, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

August 04, 2024

Completed the work in a very timely manner. Also took the time to explain to me what exactly they did and how the anti-theft part works. More

by SSTINNET65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Aug 13, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

July 06, 2024

Hard to deal with on used vehicles bought used vehicle and they wouldn’t knock any off for scratch and dents More

by SMARTSLEGEND
Recommend Dealer
Yes
Employees Worked With
Anthony Bruns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Job, Brooke Little
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Jul 08, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Kia of Quincy

July 06, 2024

First time I have ever had issues. I think a new guy was working on my car. Changed my oil instead of a tire sensor. It took forever. More

by NOBRIEN2003
Recommend Dealer
Yes
Employees Worked With
I don't know
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Jul 08, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Kia of Quincy

July 03, 2024

They were punctual, professional and courteous. Facilities were clean and welcoming. I always highly recommend Shottenkirk Kia. More

by Meroebke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job
Report | Print
Jul 04, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

July 01, 2024

Kenny England was awesome to work with and very knowledgeable and up front ! Would recommend him to everyone More

by HUSTLER2271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

June 26, 2024

They take very good care of me and my KIA. I always get quality service. More

by JOAKIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Jun 27, 2024 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

June 20, 2024

I think they did a really good job. I think requiring me to write 15 words is stupid. More

by stevemeckes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Job, Brooke Little
Report | Print
Jun 21, 2024 -

Shottenkirk Kia of Quincy responded

steve, thank you for sharing your experience with us. We appreciate your feedback!

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