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Shottenkirk Nissan Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.7
1,882 Reviews
Welcome to Shottenkirk Nissan Katy When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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25550 Kingsland Boulevard

Katy, TX

77494

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Showing 1,882 reviews

April 29, 2022

Great personal service. The Executive General Manager is the best....he needs to be promoted. More

by dapplegarth3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Francis, Syed Amjad, Cory Jackson, Brenden Beam
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May 19, 2022 -

Shottenkirk Nissan Katy responded

dapplegarth3, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

April 29, 2022

Mr.William Salazar of this dealer ship gave me an excellent customer service both to my car and myself. More

by Nghia Hoang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
Report | Print
May 19, 2022 -

Shottenkirk Nissan Katy responded

Nghia Hoang, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

April 29, 2022

Did exactly what was needed in half the time Alexandra was great!!!! Keep up the super work!! More

by BARAN907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
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May 19, 2022 -

Shottenkirk Nissan Katy responded

BARAN907, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

April 28, 2022

The People are great. But it does not look like they are behind the NISSAN Products. More

by VISWA.SHARMA
Recommend Dealer
No
Employees Worked With
Alexandra Gutierrez
Report | Print
May 19, 2022 -

Shottenkirk Nissan Katy responded

VISWA.SHARMA, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at (281) 644-1100 so we can discuss some solutions.

April 28, 2022

Dishonest marketing and dishonest business practices. They like to advertise one price and try to add additional charges like tires/wheels, a xxxxxxxx dealer service plan (that can’t be refused) and a ma More

by brbaker93
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Light, Victor Martinez
Report | Print
May 19, 2022 -

Shottenkirk Nissan Katy responded

brbaker93, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at (281) 644-1100 so we can discuss some solutions.

April 28, 2022

We parked our vehicle at the dealership and was greeted by a salesman. He took us on a test drive. Salesman was professional and down to earth. No pressures at all to sale. General manager was outstand More

by The Blakes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Smith, Marco Compean
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May 19, 2022 -

Shottenkirk Nissan Katy responded

The Blakes , thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

April 28, 2022

Mr. Jaime Rohlmeier provided outstanding , "service plus." I was well pleased with the service I received. More

by gjohnson0511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Report | Print
Apr 28, 2022 -

gjohnson0511 responded

The service advisor was very informative and went the extra mile to ensure the best outcome for our problem. I would recommend Shottenkirk Nissan, Katy to anyone who is trying to find a solution for their problem.

May 19, 2022 -

Shottenkirk Nissan Katy responded

gjohnson0511, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

April 27, 2022

Great customer service! Efficient check on my car! Just wished I could have received a car wash like the other Nissan dealership gives. Other than that, great service! More

by CIERA_RANDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
Report | Print
May 20, 2022 -

Shottenkirk Nissan Katy responded

CIERA_RANDLE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

April 27, 2022

I had an appointment and was a few minutes early. They checked me in quickly More

by ORPAULY
Recommend Dealer
Yes
Employees Worked With
Will Salazar
Report | Print
May 19, 2022 -

Shottenkirk Nissan Katy responded

ORPAULY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 27, 2022

Was helped immediately and they walked me step by step on my vehicle service on what was done More

by GREENRANGERMORFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Purdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaz Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier, Will Salazar, Adam Evans
Report | Print
May 19, 2022 -

Shottenkirk Nissan Katy responded

GREENRANGERMORFIN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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