7 Nissan Dealers near 77494near 77494

Had a great car buying experience with Soldier! - Crystal T

Had a great car buying experience with Soldier! Made the process seamless and we were able to get exactly what we wanted. Thanks!!

I recently had the most fantastic experience working with - nicoleburford0131

I recently had the most fantastic experience working with Fred Webb at Mossy Nissan Houston to purchase my new CPO 2024 Nissan Armada. Fred made the entire process smooth, straightforward, and enjoyable. From the very beginning, Fred was professional, knowledgeable, and incredibly easy to work with. He never used high-pressure sales tactics and instead focused on making sure I had all the information I needed to make the right decision. He was always honest, transparent, and extremely responsive, promptly returning every text and email throughout the entire process. What truly set Fred apart was his commitment to customer service after the sale. When I realized that the second-row center headrest was missing from the vehicle, he went above and beyond to locate and secure a replacement for me. He also personally delivered my new vehicle directly to my home after the service dept. completed some additional work. Since I live about 45 minutes from the dealership, this saved me a significant amount of time and demonstrated that he genuinely cared about making the experience as convenient as possible. If you're shopping for a Nissan, I highly recommend asking for Fred Webb at Mossy Nissan Houston. He earned my trust and my business, and I wouldn't hesitate to purchase another vehicle from him in the future. Thank you again, Fred, for making this one of the best vehicle-buying experiences I've ever had!

Abraham Garcia did an amazing job and service was also - Nwcroland

Abraham Garcia did an amazing job and service was also awesome thank you and hope to see you again

My service representative John fails was very attentive - Rgobert3

My service representative John fails was very attentive to my needs. He worked in a timely manner, and responds back to any question He also gives you a timeline and what the next step is on the service of my car. I also appreciate his personality. It makes it a whole lot easier to work with a person who knows what customer service looks like.

It really grieves me that I have to leave this review but - joeparle

It really grieves me that I have to leave this review but the service at this sales department is terrible. I was in the market for a car for my college age daughter and I scheduled appointments at the local Honda and Nissan dealers with plans to also shop used cars and visit the Toyota dealership. While looking at the Rogue online at this dealership, a pop up window offering a $100 Visa gift card for test driving the Frontier. My wife’s birthday was coming up so I thought it would be good to get the gift card so we could go to a nice dinner. On June 27, I schedule an appointment for 11am with Branden to test drive the Frontier and the Rogue. When I arrived I told him I only had about 45 minutes because I had to get home for a family commitment. He said no problem. I mentioned the test drive promotion and Branden checked on it and said I would get an email. I never got the email. After test driving both cars, Branden told me that someone was buying the Rogue S I just test drove and he wanted to know if I would be interested in the more expensive model. I got back to his desk and he forgot to put in the paperwork for the trade assessment so my 45 minute appointment turned into an hour and fifteen minutes. At the end, he presented me with a very high price on the car and a low trade in value.. Branden asked me what I thought and I honestly told him that I wanted to look at other cars and explore my options before making a decision. He rudely said he had other customers and if I was just window shopping that I was wasting his time, never mind that he wasted my time by going 30 minutes over our agreed upon time and presenting me with a model I didn’t want. I never got the email for the gift card. I texted Branden, emailed Branden, called the General Manager Phill Auguste and responded to multiple emails from him with no response. This dealership cares about your money and doesn’t treat you like a real person. The saddest part of all of this is after considering all my options I bought a Nissan Rogue S from Fabio Segura at Baker Nissan that was 35 minutes away. I was treated so much better there. Had they responded to my calls, texts and emails and followed through on their deceptive marketing ploy, I would have bought the Rogue in Rosenberg. Stay away from this dealership and if you want a Nissan call Fabio at Baker Nissan. I got a much better price on the car, better value for my trade, no pressure, and the monthly payment was much better. It’s bad enough to have a rude salesman but when a General Manager won’t respond to your calls and emails it is a sign that the bad service starts at the top. Even after leaving a negative Google review Branden said I should hear back from a manager and I have yet to do so. His later interactions were much nicer than his actions at the dealership so I must give him credit for that and he was out ill which contributed to his lack of response. Having said that, the dealership is still derelict in following up with my concerns.

Financed a Pre-Owned vehicle from Central Houston Nissan, - Wayne Wade

Financed a Pre-Owned vehicle from Central Houston Nissan, received excellent customer service from salesperson Desmond, the vehicle is financed had damage to the door lock, it appears someone attempted to steal the vehicle from the previous owner, lock no longer locks or unlocks with key or key fob, Paul in the service department took good care of the problem even provided me with s loaner vehicle while I waited for my vehicles door lock to be repaired for a week, Great Team at Central Houston Nissan they care about their customers before & after a vehicle purchase...would recommend anyone looking for a dealership that will put them in a vehicle no matter their credit score or amount of Down Payment, Central Houston Nissan is definitely the dealership to do business with, they will go above & beyond to help their customers.