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Shottenkirk Nissan Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.7
1,896 Reviews
Welcome to Shottenkirk Nissan Katy When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at ...
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25550 Kingsland Boulevard

Katy, TX

77494

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Showing 1,896 reviews

April 28, 2022

The People are great. But it does not look like they are behind the NISSAN Products. More

by VISWA.SHARMA
Recommend Dealer
No
Employees Worked With
Alexandra Gutierrez
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May 19, 2022 -

Shottenkirk Nissan Katy responded

VISWA.SHARMA, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at (281) 644-1100 so we can discuss some solutions.

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April 27, 2022

Was helped immediately and they walked me step by step on my vehicle service on what was done More

by GREENRANGERMORFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Purdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaz Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier, Will Salazar, Adam Evans
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May 19, 2022 -

Shottenkirk Nissan Katy responded

GREENRANGERMORFIN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 27, 2022

Very professional and honest. Staff were friendly no matter how many cars we dragged out to test drive. The used cars we drove were all in perfect near new condition, no acciden More

by Happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malick Mbow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syed Amjad, Daniel Cardona, Mehran Abedini
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May 19, 2022 -

Shottenkirk Nissan Katy responded

Happy customer, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

April 27, 2022

Great customer service! Efficient check on my car! Just wished I could have received a car wash like the other Nissan dealership gives. Other than that, great service! More

by CIERA_RANDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
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May 20, 2022 -

Shottenkirk Nissan Katy responded

CIERA_RANDLE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

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April 27, 2022

I had an appointment and was a few minutes early. They checked me in quickly More

by ORPAULY
Recommend Dealer
Yes
Employees Worked With
Will Salazar
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May 19, 2022 -

Shottenkirk Nissan Katy responded

ORPAULY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 26, 2022

Friendly people and great service. Arrived a little later than expected. Was welcomed and they got right to work on servicing our vehicle. More

by MYERS HILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Beam, Alexandra Gutierrez
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May 20, 2022 -

Shottenkirk Nissan Katy responded

MYERS HILL, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 26, 2022

Very nice and fast. Had to get maintenance on my new rogue schedule an appt and very easy process… the only issue my dad didn’t get his referral check for my purchase. More

by KELLYD0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Henriquez, Moustapha Mar, Will Salazar
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May 20, 2022 -

Shottenkirk Nissan Katy responded

KELLYD0812, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 26, 2022

Professional, friendly, includes me on process via text and visual. They make me smile. Thanks. More

by S.IRV54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
Report | Print
May 20, 2022 -

Shottenkirk Nissan Katy responded

S.IRV54, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

April 26, 2022

the staff were very professional and did a fantastic job at getting me into a new Murano. More

by STEPHENREID5961
Recommend Dealer
Yes
Employees Worked With
Marco Compean
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May 20, 2022 -

Shottenkirk Nissan Katy responded

STEPHENREID5961, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

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April 25, 2022

I Had a good experience with service advisor and service department hen going in for my vehicle maintenance. More

by LMILLIGAN0767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shondro Tomayo
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