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Shottenkirk Nissan Katy
Katy, TX
1,835 Reviews
Welcome to Shottenkirk Nissan Katy
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,835 reviews
February 07, 2022
Mario was very helpful and attentive. Treated me with the utmost respect. Eager to help me get ghe truck and desl I wanted. I highly recommend this dealership. utmost respect. Eager to help me get ghe truck and desl I wanted. I highly recommend this dealership. More
by TJWALZ
Verified CustomerEmployees Worked With
Mario, Marco Compean, Cory Jackson
February 07, 2022
I just moved from California to Texas and was due for an oil change. Great customer, wasn't after my money. Honestly and just wants to keep my car healthy and running good. oil change. Great customer, wasn't after my money. Honestly and just wants to keep my car healthy and running good. More
by C.THORN33
Employees Worked With
Jaime Rohlmeier
February 07, 2022
Dealer/Service Department provided an excellent and professional service. Customer focus oriented and service was done on a timely manner professional service. Customer focus oriented and service was done on a timely manner More
by CARLOS
Employees Worked With
February 07, 2022
I love the customer service. I love the videos to let me know what's going on with the car. Just a suggestion..a carwash would be nice after the oil changes. know what's going on with the car. Just a suggestion..a carwash would be nice after the oil changes. More
by dccj1207
Employees Worked With
February 06, 2022
Friendly staff, great selection of vehicles when most other dealerships have nothing on the lot, stand behind their used vehicles to make sure everything is right. other dealerships have nothing on the lot, stand behind their used vehicles to make sure everything is right. More
by laurasloan2015
Employees Worked With
Victor Martinez, Darrell Lake
February 04, 2022
They are very respectful in offering and telling me what the vehicle needs to be replaced and they accept my answer and easily explain the action to be taken. the vehicle needs to be replaced and they accept my answer and easily explain the action to be taken. More
by JOSMILENEPTUNE
Employees Worked With
Christian Farris
February 04, 2022
The service dept tried to upsell me on unnecessary items. Also I needed the break switch replaced which I was told it would be $618. After I called to ask why this switch would go out so early on my vehicle Also I needed the break switch replaced which I was told it would be $618. After I called to ask why this switch would go out so early on my vehicle and that I felt it was a faulty item. As well as it being something that was a recall several years back. Then I was told they could replace it for $100. I felt I was being taken advantage of. Why all of a sudden they were able to drop the price. Had I not called I would have been charged the $618. Also I needed an oil change. I realized the sticker with the date & mileage had not been changed. Which I thought ok no big deal, they just forgot. Well now only 3 days later my warnings are going off that I need an oil change. Now I am not sure if the oil was changed or not but I was charged for it. I will be contacting Nissan North America about this as well. More
by TIFFANYHOLLEY73
Employees Worked With
Alexandra Gutierrez
