Shottenkirk Nissan Katy

New owner….same great svc!!!Will S. is an excellent New owner….same great svc!!! Will S. is an excellent advisor and the staff is always courteous !! New owner….same great svc!!! Will S. is an excellent advisor and the staff is always courteous !! More

The kind folks at Shottenkirk Nissan are more than respectful, knowledgeable, professional, accommodating, and fair. respectful, knowledgeable, professional, accommodating, and fair. More

Relatively smooth process buying my new car! They took great care while I was there! great care while I was there! More

Not sure they gave me the best deal on my vehicle purchase. I am still looking for my Lo Jack email to set up my security system on my vehicle. purchase. I am still looking for my Lo Jack email to set up my security system on my vehicle. More

Great service supper details and very nice areas following protocol and assured we had a follow up loved the video following protocol and assured we had a follow up loved the video More

Will was very helpful and nice during my visit. He promised my SUV's oil change would be done in an hour and I wasn't sure because there were a ton of people waiting in the lobby, well he was right! I promised my SUV's oil change would be done in an hour and I wasn't sure because there were a ton of people waiting in the lobby, well he was right! I haven't had any issues with this Nissan dealership before... knock on wood! More

First time using this Nissan dealership since the ownership change. Have used this location since it was Autonation (then Katy Nissan). We are in often as we stay on top of vehicle maintenance. Didn’ ownership change. Have used this location since it was Autonation (then Katy Nissan). We are in often as we stay on top of vehicle maintenance. Didn’t reset oil or tire gauges nor did a wash and vac like previous companies. When one is performing service on a vehicle, it’s important to not over look small details as the customer needs to have confidence in service and not question “what else did the tech forget to do?” When having almost $1300 service done, I don’t think having an expectation for the technicians to be thorough and include a complimentary wash/vac is too much to ask. More

All the services are overcharged. The representative was in a hurry, did not have time to explain or talk to me “did you check your text?”. I did not like it at all! I's the only Nissan in the Katy area. We in a hurry, did not have time to explain or talk to me “did you check your text?”. I did not like it at all! I's the only Nissan in the Katy area. We do not have another choice. More

Staff very knowledgeable about recommended or required service. Enjoy viewing the mechanic video Sharing concerns and services. service. Enjoy viewing the mechanic video Sharing concerns and services. More

Interesred in a used vehicle Drove 3 hours there and 3 hours back to find out they add a dealer recon fee of $1500 and the Shottenkirk mandatory warranty for another $2995 to sales price. So added to th hours back to find out they add a dealer recon fee of $1500 and the Shottenkirk mandatory warranty for another $2995 to sales price. So added to the low listed advertised price of $33 500 was also of course TTL plus doc fee. Low jack fee and another unexplained fee ... grand total $41,000. No thank you! More