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Shottenkirk Nissan Katy
Katy, TX
1,841 Reviews
Welcome to Shottenkirk Nissan Katy
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,841 reviews
December 15, 2021
The Nissan Sentra have an issue with the transmission; the dealership knows about it. They charge 6900$ to fix it, and offer 1000$ to buy my car towards a new one. What poor service, paid 500$ to diagnose the dealership knows about it. They charge 6900$ to fix it, and offer 1000$ to buy my car towards a new one. What poor service, paid 500$ to diagnose something they knew. More
by GUSARRIENS
Verified CustomerEmployees Worked With
December 15, 2021
My experience there was positive. The oil change was done in a timely manner. I'll definitely recommend this dealership. in a timely manner. I'll definitely recommend this dealership. More
by WHITEDARR
Employees Worked With
December 14, 2021
Went to purchase a vehicle the salesman was great .but when I got the offer from the dealership they added 3k for fees+another 1k for low jack and 1500 for dealership prep of a vehicle that was not cleane when I got the offer from the dealership they added 3k for fees+another 1k for low jack and 1500 for dealership prep of a vehicle that was not cleaned so....they added 5500 in fees said the fees are not negotiable.these are add on when you make a deal.walked out on them .really sad the sales team is great. Wonder how many people have been subject to this .btw bought another car next day from a dealership More
by alan
Employees Worked With
Jeff Light
December 14, 2021
Jeff was so helpful and not pushing. He was able to help us find what we were looking for in our budget. When something didn’t look right he double checked it and fixed it. Shaq was rude and very pushy. She us find what we were looking for in our budget. When something didn’t look right he double checked it and fixed it. Shaq was rude and very pushy. She didn’t explain much and was forceful when it came to getting the payment. We were on a time crunch and she did not care when we said we needed to go. She also refused to give a copy of the paperwork and made us take another trip up to the dealership. When we switched to Daniel he was nice and fixed anything that was wrong. He took the time to make sure we were understanding what was being signed. More
by adahman2012
Employees Worked With
Shaq- 1 star, Syed Amjad, Daniel Cardona, Jeff Light
December 14, 2021
Excelente atención al cliente, poco tiempo de espera para completar el servicio Todos muy atentos y muy educados Excelente servicio Gracias completar el servicio Todos muy atentos y muy educados Excelente servicio Gracias More
by AFREIREDIAZ
Employees Worked With
Darrell Lake, Alexandra Gutierrez, Christian Farris
December 14, 2021
Every time I bring my vehicles in for service it's always an awesome experience! an awesome experience! More
by DLYTE.JOHNSON
Employees Worked With
Other Employees :
Paige Kuebler, Darrell Lake, Jaime Rohlmeier, Dion Weeks, Alexandra Gutierrez, Christian Farris, Will Salazar
December 13, 2021
I was upset because I have service points I planned on using and was told I could not because the computer system wasn’t updated yet. using and was told I could not because the computer system wasn’t updated yet. More
by JUDY.JANAK
Employees Worked With
