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Shottenkirk Nissan Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.6
1,831 Reviews
Welcome to Shottenkirk Nissan Katy When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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25550 Kingsland Boulevard

Katy, TX

77494

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Showing 1,831 reviews

February 10, 2024

It was easy to get an on kind appointment. Alex, my service advisor, greeted me when I arrived & quickly processed my vehicle for the work that was needed. Her time estimate for completion wa More

by VALERIEREEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
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Feb 12, 2024 -

Shottenkirk Nissan Katy responded

VALERIE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 08, 2024

Excellent customer service, Martin was so good with communicating everything that was going to happen during my service visit. More

by Morgann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
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Feb 09, 2024 -

Shottenkirk Nissan Katy responded

Morgann, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

February 07, 2024

Martin was very helpful and very knowledgeable. Explained everything and made sure I understood everything. I did not have to wait long for my service to be completed. The staff was also very nice. More

by LIZZETTE0113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
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Feb 08, 2024 -

Shottenkirk Nissan Katy responded

LIZZETTE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 04, 2024

Martin at the service area was amazing super detailed in helping me and made me aware of every step. Thank you soooo much More

by angiemarin56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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Feb 05, 2024 -

Shottenkirk Nissan Katy responded

angie, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

February 04, 2024

Marco was very helpful and kept me up to speed on the status of my vehicle repairs/warranty coverage. I highly recommend requesting Marco the next time you head to Shottenkirk Nissan. More

by JESSMATT1327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaTonya Britt, Donyell Livingston, Marco Compean
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Feb 05, 2024 -

Shottenkirk Nissan Katy responded

JESS, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 03, 2024

Excellent staff and don’t waste your time. Everyone is friendly and highly recommend. They listen and are helpful More

by SOSA281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson is also great, Mario Compean
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Feb 05, 2024 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

January 31, 2024

My technician, Martin, was nothing short of amazing. He was very professional and both called and texted me with updates until service on my car was complete. More

by ASHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
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Feb 01, 2024 -

Shottenkirk Nissan Katy responded

ASHLEY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 30, 2024

David McElmurry was an awesome sales rep. ; he took time to show me multiple vehicles that I was interested in and explain all its features. Great guy and great personality. Thank You David, I More

by djeffrey1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David McElmurry
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Jan 31, 2024 -

Shottenkirk Nissan Katy responded

jeffrey, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

January 27, 2024

Every one from GSM (Marco), Salesman (Myles) and finance guys (Chris Robinson and Donyell) made the buying experience AGAIN, flawless. Absolutely amazed at the professionalism exhibited by your staff. I loo More

by LEAZDADDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Adams-Brown, Marco Compean
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Jan 30, 2024 -

Shottenkirk Nissan Katy responded

LEAZ, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

January 25, 2024

We have had a Rouge since 2017 and it is below the standards of the 2 kia vehicles we have an way below the Chevrolet More

by GABEGARDINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexandra Gutierrez
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Jan 28, 2024 -

Shottenkirk Nissan Katy responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 281-436-4395 and ask for one of our managers.

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