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Shottenkirk Nissan Katy
Katy, TX
1,808 Reviews
Welcome to Shottenkirk Nissan Katy
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,808 reviews
Verified Customer
January 13, 2023
I had an appointment with James and was promptly help. I was very pleased with how fast my work was completed I felt very comfortable with their service . I will be using there services here again. I was very pleased with how fast my work was completed I felt very comfortable with their service . I will be using there services here again. More
by PACHUJR
Employees Worked With
Jaime Rohlmeier
January 12, 2023
I had a 0700 appointment and like clockwork Jaime was ready for me to drop off my truck. He was clear on the expected time needed for the repair and was clear on what the costs would be up front. As alwa ready for me to drop off my truck. He was clear on the expected time needed for the repair and was clear on what the costs would be up front. As always, great job! More
by DAVID_HALL3
Employees Worked With
Jaime Rohlmeier
January 11, 2023
I made an appointment for a tire rotation and waited 2 hours. I totally get being busy but that's why I made an appointment instead of just walking in. It was frustrating. I actually walked back into the hours. I totally get being busy but that's why I made an appointment instead of just walking in. It was frustrating. I actually walked back into the service office after 2 hours and asked if everything was ok or if I was supposed to have checked in with them. The guy in charge of my service just kind of waved me over to complete the paperwork and took me to the cashier. I don't know how long I would've waited if I didn't go back there myself. I had a little fob on a keychain that fell off (it has done it before, but I know I gave the keys to him with it on there, it's the only other thing on my key and very noticeable when not there) and the service guy wasn't helpful at all. He mostly just gaslit me into thinking I didn't have it on there. The manager on duty at the time at least humored me and let me walk around to look for it and then offered to pay for it if there was a charge for losing it. Thankfully I got it replaced without issue, but it was nice to have the offer. That interaction gave it one more star than the 1 I would've given. More
by MEAGANRITCHIE
January 11, 2023
Great experience from beginning to end. I love my new vehicle! During and after purchase, Malick went over the vehicle's features and helped me set up the Bluetooth connection. If I ever ha I love my new vehicle! During and after purchase, Malick went over the vehicle's features and helped me set up the Bluetooth connection. If I ever had any questions, he reassured me, I could call him anytime. More
by Coneka
January 11, 2023
Jaime was fantastic. Super friendly, and immediately offered up a loaner when they had to keep my car due to the fact that one of the 3 recalls was a pretty major safety Super friendly, and immediately offered up a loaner when they had to keep my car due to the fact that one of the 3 recalls was a pretty major safety issue (rear brake calipers). I asked if they would do an oil change and tire rotation while they had the car, since those were due, as well. He said "absolutely" and even told me that I had 6 of them free of charge from when I bought the car 2 years ago (which I was NOT told at the time...the guy I dealt with in the financing department back then was HORRENDOUS and a huge jerk). Jaime restored my faith in this dealership after having had such a bad experience when I bought my car. More
by NATTYJ44
Employees Worked With
Jaime Rohlmeier
