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Shottenkirk Nissan Katy
Katy, TX
1,852 Reviews
Welcome to Shottenkirk Nissan Katy
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,852 reviews
Verified Customer
August 02, 2022
Horrible communication and customer service! They were more worried about selling me something else than fixing my car. I was there for a service appointment and they knew the part that needed t They were more worried about selling me something else than fixing my car. I was there for a service appointment and they knew the part that needed to be replaced but after 4.5 hours of waiting they told me they needed to order the part More
by NBESEDA
Employees Worked With
Alexandra Gutierrez
August 02, 2022
The Service Center Staff is great! They are professional and patient. My car was taken in immediately and I was advised throughout. Very Good Experience. I followed up with George P They are professional and patient. My car was taken in immediately and I was advised throughout. Very Good Experience. I followed up with George Peters via email questioning a recommendation to replace my worn Brake pads, the quote was very high. George was able to explain well why Shottenkirk's quote was higher than CARFAX is "suggesting" for my zip code (77450); higher because Shhottenkirk does not use "aftermarket parts". His response really helped me make a decision where to get my car repaired. Also, love the videos! More
by CHERRYT
Employees Worked With
August 01, 2022
Great customer service! Had to get a battery replaced in my car and they also replaced the batteries in my keys for free. Had to get a battery replaced in my car and they also replaced the batteries in my keys for free. More
by LOK.JOSEPHINE
Employees Worked With
August 01, 2022
Great service by the seller but needs to be more informed about the vehicles. There were several things he didn’t know. Told me the car had features it didn’t have. Also, the interest rate they were going about the vehicles. There were several things he didn’t know. Told me the car had features it didn’t have. Also, the interest rate they were going to give me initially was very high, even though my credit score it excellent l. More
by ANNETTE.MCP
Employees Worked With
Kevin
August 01, 2022
Great service and Jaime did an amazing job. I really recommend starting to have the wash service to have a cleaner car when it's returned. This makes a difference to the service provided. I really recommend starting to have the wash service to have a cleaner car when it's returned. This makes a difference to the service provided. More
by Carlos Britto
Employees Worked With
Jaime Rohlmeier
