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Shottenkirk Nissan Katy
Katy, TX
1,852 Reviews
Welcome to Shottenkirk Nissan Katy
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,852 reviews
August 01, 2022
Will at the service center was really helpful. He made sure my problem got fixed. I really appreciate his help. His customer service is AWESOME! He made sure my problem got fixed. I really appreciate his help. His customer service is AWESOME! More
by KAREMANZANEROH
Verified CustomerEmployees Worked With
Scott Ross, Will Salazar
July 29, 2022
Video Inspection is a scam and borders o,n fraud for the suggested "repairs" that the dealer's inspector strongly indicated were needed. A quarter cup of dot 3 brake fluid and a 1/2 cup of Pepsi to fix t suggested "repairs" that the dealer's inspector strongly indicated were needed. A quarter cup of dot 3 brake fluid and a 1/2 cup of Pepsi to fix the corroded battery terminal. These were the only repairs NEEDED. I purchased an STP air filter to round out the maintenance. An unsuspecting car owner would have been soaked for many hundreds of dollars in excess of 600.00 SHAME More
by TXKEEFE
Employees Worked With
July 28, 2022
Great Service my vehicle was cleaner than when I brought it in, ready when promised. it in, ready when promised. More
by LRCIARELLA
Employees Worked With
July 28, 2022
Dealership experience good. Followup support very onerous, registration for support should be done by Dealer Followup support very onerous, registration for support should be done by Dealer More
by amdiaz12131213
July 28, 2022
Service was comprehensive, they warranty the work, overall employee behavior is kind/professional, and the turnaround time was fantastic. I absolutely loved that they film a video of my car and walked overall employee behavior is kind/professional, and the turnaround time was fantastic. I absolutely loved that they film a video of my car and walked me through the findings BEFORE I was required to approve or deny services to be performed. Service was a bit expensive, but you get quality service for your money. More
by EF
Employees Worked With
Jaime Rohlmeier, Alexandra Gutierrez
July 26, 2022
Once again Paige provided excellent service and explained to me the needs for my vehicle issues being properly addressed. She is an excellent customer service representative!! to me the needs for my vehicle issues being properly addressed. She is an excellent customer service representative!! More
by KGOLD64
Employees Worked With
Paige Kuebler
July 25, 2022
did not fix my issue. normally they would wash the car after the service. it didn't happen this time normally they would wash the car after the service. it didn't happen this time More
by KB.AMARNATH
Employees Worked With
