Shottenkirk Nissan Katy

did not fix my issue. normally they would wash the car after the service. it didn't happen this time normally they would wash the car after the service. it didn't happen this time More

Great service. Video of technician inspecting the vehicle is priceless. George was quite knowledgeable. Service and expertise saved me a considerable amount of mone Video of technician inspecting the vehicle is priceless. George was quite knowledgeable. Service and expertise saved me a considerable amount of money. More

Excellent customer service! Will Salazar was outstanding! The job of a service advisor is not an easy one, but Will patiently listened to my concerns. He, then organized a renta Will Salazar was outstanding! The job of a service advisor is not an easy one, but Will patiently listened to my concerns. He, then organized a rental car, while my car was being repaired. Will Salazar also kept me informed throughout the whole process. My truck was impeccable when it was returned to me. I would highly recommend Shottenkirk Nissan to anyone. Will Salazar is a 5-star service advisor and Shottenkirk Nissan Katy is a 5-star dealer! The whole experience was terrific from the very beginning to the end. Lucy McCann More

Great service. They keep you updated every step of the process. Highly recommend. George was very courteous and professional They keep you updated every step of the process. Highly recommend. George was very courteous and professional More

The mechanic are profesional, the service men are nice and courteous also are the drivers who give us a ride home in a meantime the car is ready. I like everything over here. I have been bringing my ca and courteous also are the drivers who give us a ride home in a meantime the car is ready. I like everything over here. I have been bringing my car for service for a long time, around 15 years. I love Nissan makers. Give thanks to Will my favorite service man More

Bait and Switch! I bought a 2020 Nissan Leaf June 30 with about $35,000 miles on it. All sales people said the price for the Leaf was $26,000. I used this for dilige I bought a 2020 Nissan Leaf June 30 with about $35,000 miles on it. All sales people said the price for the Leaf was $26,000. I used this for diligence on Kelly Blue book, and on Facebook Market Place. I asked the sales people for the base price of the car new, and they did not give it to me. The next day an ad appeared from Nissan the the base price new was $27,400. July 4 I checked the paper work and found they charged me about $31,000 for the car, $5,000 more than the advertised price (verbal). . July 5 I complained to Marc Compean. He said the extra almost $5,000 as not negotiable and was a fixed dealer service fee. He said the only reason they sold it so cheap was that it was a slow Friday. I did not negotiate for a lower price because they stated the price was about $26,000 plus taxes, etc., not $31,000. I like the car bout believe I paid several thousand dollars more than I should have. I will find another Nissan dealer for my next purchase, shameless sales practices. John Glenn More

I liked their service and sales, friendly and cooperative. recommend to folks who are interested in Nissan cars cooperative. recommend to folks who are interested in Nissan cars More

We absolutely adore our new 2022 Nissan Rouge. Special thank you to mr Merahn Abedini Special thank you to mr Merahn Abedini More

Great conversation. He was very informative about the vehicle I was interested in sand in comparison to others. He was very informative about the vehicle I was interested in sand in comparison to others. More

Got the job done right and quickly. The service person was professional, friendly and attentive. The service person was professional, friendly and attentive. More