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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,381 Reviews

1,381 Reviews of Shottenkirk Nissan Katy - Service Center

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June 22, 2025

I had a great experience working with a service department at Shottenkirk Nissan Dealership. From the moment I walked in, they were welcoming, professional, and extremely knowledgeable. They took t More

by Ylse Olivares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2025

The Service Dept and My adviser Faith did and excellent job getting My vehicle fixed. More

by Mrhr.2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FAITH
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June 18, 2025

Excellent detailed attention to car and to customer. Like first come first served service offering. . More

by Randyburkham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Shottenkirk Nissan Katy responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

June 18, 2025

QUICK. CLEAN. EFFICIENT, ATTENTIVE! SMILING. A comfortable sitting area. Bright with windows & tables. Nice & smiling faces from everyone! More

by marilynelaine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

Shottenkirk Nissan Katy responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

June 13, 2025

The service was great! The shop people are amazing!! But some of the sales people are shady. More

by larakobeissi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel? I don’t remember but he was there on a Friday morning.
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Jun 16, 2025 -

Shottenkirk Nissan Katy responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

June 11, 2025

Great customer service and place ! Everyone is very helpful ! Absolute KUDOS to George ( service manager ) and Martin ( service advisor) . Professional and always there to make custom More

by Lana M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Shottenkirk Nissan Katy responded

Lana, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

June 09, 2025

Maintenance service is very responsive and professional. Need additional Service advisors on Saturday’s to handle people needing service help. More

by David Hint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
407 Martin Ortega
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Jun 09, 2025 -

Shottenkirk Nissan Katy responded

David, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Jun 09, 2025 -

David Hint responded

My pleasure. I always feel I am treated fairly when doing business with Shottenkirk Nissan’s service group in Katy.

Jun 09, 2025 -

David Hint responded

My name is David Hunt.

June 08, 2025

Nice and easy, the waiting time was short and the sales pressure was light. Loved it. More

by Bert Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Purdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgette Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mehran Abedini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Herlehy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Soldier
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Jun 09, 2025 -

Shottenkirk Nissan Katy responded

Bert, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

June 07, 2025

Mario Compean, III is my service advisor and is always attentive and quick to action when I bring my vehicle into their area. He makes sure my issues are heard and he works to resolve them. More

by evette sedrak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Shottenkirk Nissan Katy responded

Evette, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 05, 2025

They have the best customer service of any dealership I have ever worked with! Customer service means everything! More

by Pdegges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

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