Back

Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,411 Reviews

1,411 Reviews of Shottenkirk Nissan Katy - Service Center

Sort by
September 18, 2025

Very good in handling warranty work. Gave me a loaner car and updated me every time. Keeps up to their promise. Mario is really great. Keep up the good work More

by Janina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Shottenkirk Nissan Katy responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

September 11, 2025

Great convenient service They go Above & Beyod. Mario was very easy to work with.in services, George is a ten year service advisor turn general manager now. We use George for over 6 years for servi More

by Marklovesales.Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Shottenkirk Nissan Katy responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

September 06, 2025

I brought my Kicks in for an oil change. Few days later a problem arose from it. Went back and everything was corrected beyond my expectations. The service person was extremely apologetic More

by tnjbalko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2025 -

Shottenkirk Nissan Katy responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Nissan Katy! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

September 03, 2025

I had a wonderful Service Advisor this morning. His name was Martin Ortega 407 and he was honest and helpful. Everyone there was pleasant to talk to! Thanks! More

by itsthesheppards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Ortega
Sep 03, 2025 -

Shottenkirk Nissan Katy responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Nissan Katy, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

September 02, 2025

Great and fast service, as always! The team is reliable, efficient, and goes above and beyond to make sure everything is done right. I really appreciate their consistency and professio More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Shottenkirk Nissan Katy responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Nissan Katy! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

August 31, 2025

Martin in the service department was excellent. He delivered superb customer service and frequent updates More

by lauriea.flynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya and Martin
Aug 31, 2025 -

Shottenkirk Nissan Katy responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

August 29, 2025

Great service people. Always nice to work with and very experienced.and accommodating. Costs are reasonable. More

by dgetman123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Shottenkirk Nissan Katy responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Nissan Katy. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

August 28, 2025

Services is good, but price for oil change went up too much. Might or might not return for oil change. More

by hieutn1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Shottenkirk Nissan Katy responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

August 28, 2025

Shottenkirk Nissan has been caring for my Rogue for over 5 years. They Always explain what needs to be done and Why. They help me to Prioritize and schedule maintenance when needed. The workmanship is alway More

by janehoyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Shottenkirk Nissan Katy responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Nissan Katy, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

August 14, 2025

Faith, the service advisor was courteous and very helpful. Service waiting area was clean and comfortable and stocked with single cup brewed coffee, plus other complimentary beverages.. overall very More

by Alisyedw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Aug 14, 2025 -

Shottenkirk Nissan Katy responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

1
...