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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,370 Reviews

1,370 Reviews of Shottenkirk Nissan Katy - Service Center

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June 02, 2025

I have had warranty work done at this dealership twice, and both times were handled by Eric. He has been most helpful and very pleasant. I will return for any other service issues. More

by doris.lominac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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June 02, 2025

Awesome service. Eric is great. Will plan on bringing my car back there in the future. More

by doris.lominac
Recommend Dealer
Yes
Employees Worked With
Eric
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June 02, 2025

Great dealer/service center. Prompt professional service. We will continue to do business here. Thank you More

by rmccann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2025

They have an Excellent service. Prices increased recently. Pretty flexible when receiving the cars for maintenance More

by VIVASVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
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May 25, 2025

This dealership really looks out for you. They take the time to explain what is going on with your vehicle and seem to really care. More

by DanielleRamsey429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
May 27, 2025 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 24, 2025

Very fast , professional, and waiting room very comfortable , and Martin was very kind and professional More

by Isabel Bueno de Pister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martín Ortega
Report | Print
May 27, 2025 -

Shottenkirk Nissan Katy responded

Isabel, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

November 09, 2024

Good service at this dealer ship. There was a short wait time with no delay with video. More

by ROCKET398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 07, 2024

I was met with quick and easy customer service with no issues whatsoever. All employees were very kind. More

by JAKEZMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

November 07, 2024

Good service from mario everything nice and clean thank you very much guys I really appreciate it More

by DIEGOLUZARDO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Shottenkirk Nissan Katy responded

DIEGO, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy . Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 07, 2024

I went in to get a sensor checked and have an oil change and tire rotation. In the process of getting the sensor checked, the dashboard on my car now has 4 warning lights that were not there. The only way More

by JENBKOBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
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Nov 08, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 281-436-4395 and ask for one of our managers.

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