Shottenkirk Nissan Katy - Service Center

Kind people, but the service was of lower quality than expected for the price. They forgot two of the things I needed fixed and we had to bring it back again. The people were all really friendly and t expected for the price. They forgot two of the things I needed fixed and we had to bring it back again. The people were all really friendly and the video of the inspection was helpful, they just need a double check mechanism to make sure they do everything they say they will. More

Everyone is always so nice and the service was done in a timely manner. Love the app that does a 360 camera view and discussion of how everything looks on your car. timely manner. Love the app that does a 360 camera view and discussion of how everything looks on your car. More

Enjoy working with George he is always informative and helpful with needs or issues I might have helpful with needs or issues I might have More

Very quick service and George was very helpful explaining what was wrong with my car. what was wrong with my car. More

It took 1:45 for my visit and it was just an oil change and fluid check. Other than that service was great. and fluid check. Other than that service was great. More

Very nice and helpful and easy to use for my oil change and to leave as well and to leave as well More

Jamie did a great job making sure my car received all the service it needed. Very friendly and outstanding customer service. service it needed. Very friendly and outstanding customer service. More

Excellent vehicle service as well as customer service. Really like the inspection video detailing the findings. Really like the inspection video detailing the findings. More

My experience was delightful. The employees were, professional, personable, and informative. Service was timely and efficient. The employees were, professional, personable, and informative. Service was timely and efficient. More

My first visit didn’t go so well I was there over an hour just to find out my vehicle was not even close to being ready even though I was told it would take about 45 min. Some issues had occurred on there en just to find out my vehicle was not even close to being ready even though I was told it would take about 45 min. Some issues had occurred on there end but to keep this brief I had to return the next day. The person I dealt with made the second visit better. More