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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,412 Reviews

1,412 Reviews of Shottenkirk Nissan Katy - Service Center

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February 17, 2022

I got a nice service from the dealership. However, the turnaround or delay of service wasn't so good. But overall, I wouldn't mind going back there with hope of getting better service. More

by SUNESIS29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
February 17, 2022

Will is always very helpful and answers all my questions concerning my vehicle. He always makes my visit pleasurable. Awesome job by Will and technician. More

by CTWINETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
February 17, 2022

Every visit has been fast, professional and satisfactory. They follow up to ensure maintenance cycles are done. More

by SOLAYEMI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

Friendly employees and very clean environment I would recommend all friends and family to service their vehicles More

by BINNS_JEROME
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Malick Mbow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moustapha Mar, Jasen Vann
February 15, 2022

I have shopped at this location when it was owned by another dealer. I like Shottenkirk and appreciate the knowledge of my salesman Nick and the finance lady Shaq. Both were very attentive to us and More

by SANDRAJOWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaq in Finance, Nick Concha
February 14, 2022

Service was great. Team is courteous and knowledgeable. Wait time has been minimal every time I used the service department. More

by JENHART97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2022

Diagnostic of our vehicle was quick and accurate. Repair time was quick. Dealer shop had the parts in stock More

by AGRISHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ross, Alexandra Gutierrez, Giancarlo Salazar
February 12, 2022

I am very much happy with the Shattenkirk Nissan Katy Service provided to my Nissan Rougue. More

by LINISHRAJR
Recommend Dealer
Yes
Employees Worked With
Georgette Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Francis, Marco Compean, Syed Amjad, Mario Henriquez, Cory Jackson, Daniel Cardona, Taylor Heilers, Scott Ross, Adam Evans
February 12, 2022

Excellent customer service. Communications via text message with inspection video and estimate update approval are great features More

by MIGUEL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Salazar
February 12, 2022

The people care about not only your car , but you. Everytime I go they take care of me and make sure I get a good deal. More

by BRIANASCHATTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Lake, Alexandra Gutierrez
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