Shottenkirk Nissan Katy - Service Center

Jaime is very knowledgeable and professional. He addressed my car concerns and explained all details. I will continue to use their service center. addressed my car concerns and explained all details. I will continue to use their service center. More

Service Personnel was very nice. He managed everything pretty well. I felt rates were little high than usual. pretty well. I felt rates were little high than usual. More

I had the best experience. I went there not expecting to purchase a battery but they gave me the best deal and my Service Advisor is the best Dion Weeks! I Recommend Shottenkirk Nissan Katy to Everyone need purchase a battery but they gave me the best deal and my Service Advisor is the best Dion Weeks! I Recommend Shottenkirk Nissan Katy to Everyone needing car needs!! More

I have always serviced my car at this dealership & service center, and they have consistently done an excellent job, always been upfront. No issues this time with my vehicle condition evaluation, reco service center, and they have consistently done an excellent job, always been upfront. No issues this time with my vehicle condition evaluation, recommended actions and the actual servicing - all good. But couple of things left a bad taste in the mouth: 1. I had taken discount coupons with me. The service associate initially told me no need to use coupons, because the servicing prices are already automatically discounted. When the final bill was presented to me by another service associate, I had a doubt, so I showed him the coupons again - we realized the discounts had not been applied, he went ahead and applied the coupon discount in the end. 2. I had taken my Contigo insulated coffee flask with me to the service center. I was waiting inside at the seating area, and had put the flask on a table. I stepped outside for 15 mins to take a call, came back in and saw the Contigo flask gone from the table. I asked multiple people in the service center, they also helped me look but we couldn’t find it. I was told there are no security cameras that we could look at. Very disappointing. More

Dion was great in explaining what’s was going on with my vehicle. Very knowledgeable vehicle. Very knowledgeable More

Great experience! My daughter was having issues with her car. I’m in another state having anxiety as a father, and Jamie was very helpful, knowledgeable & professional. Thank you for helping my daughter. car. I’m in another state having anxiety as a father, and Jamie was very helpful, knowledgeable & professional. Thank you for helping my daughter. More

Great service, questions answered, love the location. Nice people, clean place. The technician was ver helpful and explained ver cleared every step during the service visit. Nice people, clean place. The technician was ver helpful and explained ver cleared every step during the service visit. More

Quick and easy and called when complete!No issues with Quick and easy and called when complete! No issues with the service and will be visiting again when next service is up! Quick and easy and called when complete! No issues with the service and will be visiting again when next service is up! More

EfficientTimelyProfessionalGot the job done checked Efficient Timely Professional Got the job done checked for any issues Made list of charges and explained Efficient Timely Professional Got the job done checked for any issues Made list of charges and explained More

Have always given great service not only in sales but also in service and maintenance! also in service and maintenance! More