Shottenkirk Nissan Katy - Service Center

Fast, Friendly, Efficient..! Thank you so much. I got Fast, Friendly, Efficient..! Thank you so much. I got answers to all my questions. Thanks. Fast, Friendly, Efficient..! Thank you so much. I got answers to all my questions. Thanks. More

Always a great experience at Nissan Katy. They are very helpful and communication is top notch. helpful and communication is top notch. More

We’re nice and quick. Very well at explaining the process through the video and in person through the video and in person More

Great service supper details and very nice areas following protocol and assured we had a follow up loved the video following protocol and assured we had a follow up loved the video More

La atención fue rápida y excelente atencion, el joven qué me atendió me explico todo muy bien. me atendió me explico todo muy bien. More

New owner….same great svc!!!Will S. is an excellent New owner….same great svc!!! Will S. is an excellent advisor and the staff is always courteous !! New owner….same great svc!!! Will S. is an excellent advisor and the staff is always courteous !! More

Not sure they gave me the best deal on my vehicle purchase. I am still looking for my Lo Jack email to set up my security system on my vehicle. purchase. I am still looking for my Lo Jack email to set up my security system on my vehicle. More

Will was very helpful and nice during my visit. He promised my SUV's oil change would be done in an hour and I wasn't sure because there were a ton of people waiting in the lobby, well he was right! I promised my SUV's oil change would be done in an hour and I wasn't sure because there were a ton of people waiting in the lobby, well he was right! I haven't had any issues with this Nissan dealership before... knock on wood! More

First time using this Nissan dealership since the ownership change. Have used this location since it was Autonation (then Katy Nissan). We are in often as we stay on top of vehicle maintenance. Didn’ ownership change. Have used this location since it was Autonation (then Katy Nissan). We are in often as we stay on top of vehicle maintenance. Didn’t reset oil or tire gauges nor did a wash and vac like previous companies. When one is performing service on a vehicle, it’s important to not over look small details as the customer needs to have confidence in service and not question “what else did the tech forget to do?” When having almost $1300 service done, I don’t think having an expectation for the technicians to be thorough and include a complimentary wash/vac is too much to ask. More

All the services are overcharged. The representative was in a hurry, did not have time to explain or talk to me “did you check your text?”. I did not like it at all! I's the only Nissan in the Katy area. We in a hurry, did not have time to explain or talk to me “did you check your text?”. I did not like it at all! I's the only Nissan in the Katy area. We do not have another choice. More