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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,411 Reviews

1,411 Reviews of Shottenkirk Nissan Katy - Service Center

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March 28, 2024

She is a excellent worker, always is ready for us when we need the Nissan’s services More

by Eleana_REQUENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services, Alexandra Gutierrez
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Mar 29, 2024 -

Shottenkirk Nissan Katy responded

Eleana, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

March 21, 2024

Was greeted with a smile and made me feel welcomed. The service manager Mr Compean was excellent . More

by AMALDONADO29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Compean, Trace Morris
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Mar 21, 2024 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

March 15, 2024

Very good dealership. Highly recommended to all. David is an amazing salesperson. They understand what you want. More

by ADNANZAFAR0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Compean, David McElmurry, Mario Compean
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Mar 18, 2024 -

Shottenkirk Nissan Katy responded

ADNAN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

March 08, 2024

The dealership is amazing, feel right at home from the start. They Greet you with a smile! More

by CVANNOR99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
Mar 10, 2024 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

March 06, 2024

Martin was ready when I arrived an took care of all my issues. He did a great job. More

by BURL.SCHMITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
Mar 06, 2024 -

Shottenkirk Nissan Katy responded

BURL, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 06, 2024

Thank you for the continued excellent service that you provide. I highly recommend this dealership for servicing. More

by RAHOHO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malick Mbow
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Shottenkirk Nissan Katy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

March 01, 2024

He was very friendly and helpful. I hope he’s there when I come again More

by Audrey Logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trace Morris, Martin Ortega
Report | Print
Mar 03, 2024 -

Shottenkirk Nissan Katy responded

Audrey, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

March 01, 2024

Haven't had much interaction however felt as though first attempt to get resolution for issues was not being addressed professionally. Basically told by Mr. Antonio Fernandez I was lying about wheel lock ke More

by LAVETTLEEAKA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Katy

February 28, 2024

The service was fast, and super amazing, Martin was super kind and extremely easy to talk to and work with More

by Roc
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
Feb 28, 2024 -

Shottenkirk Nissan Katy responded

Roc, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

February 27, 2024

George always provides the best customer service. The techs are always very thorough and very communicative. Truck comes back better than I brought it in everytime More

by SACOB41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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