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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,381 Reviews

1,381 Reviews of Shottenkirk Nissan Katy - Service Center

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August 11, 2023

Every time I call I am given answers and help along the way. Went and had my first oil change this week and they sent me a neat video of the whole process on my own car! More

by COVARRUBIAS.YASMIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasen Vann
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

August 11, 2023

Martin was excellent when I brought my car to be serviced! Kind and incredibly helpful. More

by NATHASIMOES17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

August 10, 2023

A great car buying experience. Sales staff were friendly and professional. I definitely recommend them. More

by JAMES@20-20PARKING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

August 09, 2023

Everyone was nice and helpful. They fixed what needed to be fixed and let me know what little things need attention. More

by KATHYROOS2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier, Alexandra Gutierrez
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

August 08, 2023

My service contact (Mr. Martine) is very courteous, detailed information always provided, service always thorough and done in a timely manner. Waiting area is always clean. More

by MOMZBUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martine , Scott Ross
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

August 07, 2023

I handed off my keys to Jaime. Very short time later my car was ready. More

by WCROFT18
Service Time
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

August 05, 2023

It was a great experience and I would go back in the future and buy other car More

by FM032035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Compean, Trace Morris, Mario Compean
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

August 04, 2023

George is my go to here. He is awesome. He always makes sure that everything I need is taken care of. Always a great experience here! More

by WENDYMATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

August 04, 2023

George was extremely helpful and explained everything thoroughly! He was patient in explaining everything and made the entire process so easy! More

by SHORTSTACK196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

August 03, 2023

Service was good and quick. Always very thorough. The one drawback is the price for an inspection was higher at the dealership. More

by JENBKOBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

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