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Shottenkirk Nissan Katy - Service Center
Katy, TX
1,381 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
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1,381 Reviews of Shottenkirk Nissan Katy - Service Center
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July 18, 2023
Excellent everything was top tier experience. The customer service was focused on getting me in and out . Very knowledgeable on the issues of my car. Thanks so much The customer service was focused on getting me in and out . Very knowledgeable on the issues of my car. Thanks so much More
by MAIMUNABAH275
Verified CustomerEmployees Worked With
Jaime Rohlmeier
July 17, 2023
Excellent service , not a long wait and fair price would recommend family and friends to bring their car recommend family and friends to bring their car More
by MSRODEEWMS
July 17, 2023
I had a wonderful experience getting my new car serviced by Nissan. Martin, his supervisor and the GM Rick took excellent care of my car and of me. Highly appreciate it, and my AC works beautifully!! by Nissan. Martin, his supervisor and the GM Rick took excellent care of my car and of me. Highly appreciate it, and my AC works beautifully!! More
by hannahmenslage
Employees Worked With
Other Employees :
Martin, Rick Francis, Scott Ross, Jaime Rohlmeier, Alexandra Gutierrez, Johnny Barrera
July 11, 2023
Jaime is the best. Any issues or concerns with my vehicle, he takes his time and explains the issue with no pressure with safety in mind. Any issues or concerns with my vehicle, he takes his time and explains the issue with no pressure with safety in mind. More
by WCROFT18
Employees Worked With
Jaime Rohlmeier
July 11, 2023
Way overpriced. I went in for an oil change and they found $5000 worth of work. I get that it all needed to be done. But on average $150 per item for labor is a litt I went in for an oil change and they found $5000 worth of work. I get that it all needed to be done. But on average $150 per item for labor is a little excessive. I walked out spending $2500. Least they could have done was throw in a small vacuuming or even window cleaning. Instead just my seat moved way the heck back and mirrors moved around. Service was nice but could have explained the receipt a little. I paid at $50 service charge on top of all of the other $2450. What is that? More
by DAVIDSONJP
Employees Worked With
Alexandra Gutierrez
July 11, 2023
The staff is very attentive and they know how to handle waiting times. They provide solutions and advice. the treatment is cordial and diligent waiting times. They provide solutions and advice. the treatment is cordial and diligent More
by ANGELRC2363
Employees Worked With
Alexandra Gutierrez
July 07, 2023
The team at Shottenkirk Nissan of Katy showed me outstanding service. It takes many hands to get a customer and a car out the door. Trace walked me through the steps, helped me find the perfect vehi outstanding service. It takes many hands to get a customer and a car out the door. Trace walked me through the steps, helped me find the perfect vehicle. The GM, Rick, was on the phone personally with my soon to be lender to make sure everything was right. Because of the extra effort and attention they gave and continue to give me each time I visit, I will be a loyal customer for life. More
by ESCARDINO14
Employees Worked With
Trace Morris (sales), Taylor (paperwork), Antonio (Service) , Rick Francis
