Shottenkirk Nissan Katy - Service Center

I was met with quick and easy customer service with no issues whatsoever. All employees were very kind. issues whatsoever. All employees were very kind. More

Good service from mario everything nice and clean thank you very much guys I really appreciate it you very much guys I really appreciate it More

Very helpful great experience. Tech was informative and cared about me and what I needed. Tech was informative and cared about me and what I needed. More

Eric was very helpful and kind with his customer services. I would definitely bring my car back to the dealership. services. I would definitely bring my car back to the dealership. More

It’s always really refreshing when you receive 5 star service on your vehicle, especially when going on a weekend. It’s very easy to go to work on a Sunday and have a crappy attitude, but so far every ti service on your vehicle, especially when going on a weekend. It’s very easy to go to work on a Sunday and have a crappy attitude, but so far every time I show up on a Saturday to Shottenkirk, it’s like I’m driving to a Chic Fil A. Always feel welcomed and right at home. Mario Compean is the man!! I highly recommend going to him if you have the ability to, guy knows how to take care of the customer! More

Darryl was fantastic! I was in and out. He made sure to keep me updated throughout the process. I was in and out. He made sure to keep me updated throughout the process. More

Well started off well with good communication and having everything worked before I got there. Then the communication stopped when I got home and the fuel tank was leaking. I sent a video and text to my sal everything worked before I got there. Then the communication stopped when I got home and the fuel tank was leaking. I sent a video and text to my sales guy and no response. I called to the dealership to speak to the sales manager and never received a call back. Being in the business for so long and knowing how communication is your number tool I would have thought a call or text would have happen but never did. I’ve already had the issue taking care of so no need to communicate anymore. More

Martin really went out of his job responsibilities to assist in waiving battery cost as I bought the car only 3 weeks back form a different dealer. Martin was very knowledgeable and friendly in assisting assist in waiving battery cost as I bought the car only 3 weeks back form a different dealer. Martin was very knowledgeable and friendly in assisting and helped me all the way out. Thanks to him. ! More

It was the shortest I’ve ever waited and the quality was wonderful. I didn’t realize how intricate the video inspection they send could be until I came here. They did a wonderful job helping me. wonderful. I didn’t realize how intricate the video inspection they send could be until I came here. They did a wonderful job helping me. More

Great service and George did a great job making sure everything was taken care of. everything was taken care of. More